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Scheduler - Urology Clinic
Administrative/Clerical Sets up exams, procedures and tests for patients; handles customer service inquiries. Ensures the smooth operation by obtaining accurate and complete patient and insurance information.Delivers customer service by answering incoming phone calls or contacting patients by phone to determine the appropriate exam/test/procedure and schedules patient appropriately.Reviews screening forms and obtain/verify patient and insurance information to ensure accuracy and completeness.Ensure best possible customer service by properly educating the patient on the exam/test/procedure and answering related questions.Update patient records, including any necessary notes for the technologist, customer, or future reference.Follows specific protocols and keeps proper documentation to ensure compliance.Required: High School Diploma or GED.Preferred: Prior scheduling experience. Two years of experience, preferably in health care.Additional Information:Schedule: Full-timeRequisition ID: 26001471Daily Work Times: 8:00am-5:00pmHours Per Pay Period: 80On Call: NoWeekends: No
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