Technical Support Specialist
We're hiring on behalf of a Haystack partner!
The Role:
- Manage the allocation, maintenance, and troubleshooting of IT infrastructure within a high-volume operations environment.
- Provide technical support for network-wide requests and resolve issues across multiple technical disciplines.
- Assist in the onboarding and training of new team members to ensure operational excellence.
- Engage in continuous learning to stay current with evolving technologies and support both on-site and remote users.
What You'll Need:
- 1+ years of experience supporting Windows, Mac, or Linux operating systems.
- Proven ability to work in a dynamic environment with a strong focus on customer service.
- Physical capability to lift up to 49 lbs and stand or walk for shifts lasting 10–12 hours. What's On Offer
- Hourly pay rate of $23.50 – $37.74.
- Comprehensive healthcare benefits starting on the first day of employment.
- Retirement savings program with company matching and paid parental leave. Apply via Haystack today!