Licensed Telesales Supervisor
A company is looking for a Telesales Supervisor to lead and develop a team of licensed telesales agents selling Medicare Advantage policies.
Key ResponsibilitiesManage a team of 15+ licensed agents, promoting high performance and accountability
Deliver real-time training to achieve sales results while ensuring compliance
Utilize data-driven insights to enhance team performance and handle customer escalationsRequired QualificationsMinimum 2 years of supervisory or managerial experience in a high-volume environment
At least 4 years of experience in a call center, telesales, or sales environment
Valid/current state health insurance license or ability to acquire one prior to start
Strong analytical skills with proficiency in Excel/Google Sheets and KPI dashboards
Experience managing transitions during high-pressure enrollment cycles