Bilingual Administrative Assistant

POSITION SUMMARY The Bilingual Administrative Assistant is a key member of the team and will be the liaison between the administrative office and operations. This position will perform a wide range of administrative office and operations support activities to facilitate the organization's efficient operation. This role requires the ability to exercise independent judgment with schedule management and customer service interaction in alignment with organizational goals. ABOUT INDY HOODS We protect the investments of each business by providing safe and reliable kitchen hoods and fire suppression systems. We offer a complete package of services from selling commercial hoods, installation, fire suppression systems, gas lines, and more. Our core values are the backbone of our business and guide our hiring process: we are inspirational, disciplined, accountable, transparent, aligned and results-oriented. RESPONSIBILITIES: Handle customer reception with a professional, friendly, and positive attitude Schedule and confirm appointments Manage customer relationship manager (CRM) Accurately record transactions and communicate to the administrative manager promptly Confirm project timelines acting as the liaison between leadership and field services Coordinate with project managers to ensure seamless project delivery experience Monitor all activities are completed according to the agreed-upon plan and specifications Manage an organized work area in a neat, clean, and organized manner Maintain professional relationships with stakeholders at all levels Attend and participate in internal meetings and complete required training Perform other related duties as assigned by management REQUIREMENTS: Strong written and verbal communication skills, clearly communicating by phone or in-person Well-organized and able to prioritize multiple tasks and responsibilities A proactive approach to problem-solving and process improvement Experience successfully maintaining a positive attitude while working in a team environment with competing priorities Ability to thrive in an environment of change and growth Outstanding organization and administrative skills Ability to think individually as well as collaboratively when approaching job responsibilities EDUCATION AND EXPERIENCE High School Diploma or Equivalent (GED) 2 years of administrative support experience, preferably in the construction industry Strong understanding of G-Suite PHYSICAL REQUIREMENTS Prolonged periods of sitting at a desk and working on a computer Local travel up to 10% COMMITMENT TO DIVERSITY As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce Indy Hoods recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation or disability, and actively foster inclusion in all forms both within our company and across interactions with clients, candidates and partners. Job Type: Full-time Pay: $16.00 - $19.00 per hour Expected hours: 40 per week Benefits: Paid time off Schedule: 8 hour shift Monday to Friday Experience: Admin assistant: 2 years (Required) Language: Spanish (Required) English (Required) License/Certification: Certified Administrative Professional (Preferred) Work Location: In person