Scale Experience Programs Manager

Assembled is seeking a Digital Customer Programs Manager in San Francisco, California. The role involves overseeing the Scale tier customer experience, ensuring high customer satisfaction while managing a high volume of accounts. You will monitor account health, address renewals proactively, and facilitate community engagement across channels. Ideal candidates have 2-4 years in customer-facing roles, are technically literate, and have strong communication skills. The role offers a comprehensive benefits package and competitive salary between $120,000 and $150,000. #J-18808-Ljbffr