Administrative Assistant

Neuro Speech Solutions is a growing private speech-language pathology practice specializing in communication and cognitive rehabilitation for neurologic disorders. We are seeking a part-time administrative assistant to join our team, with an expanded role for approximately 6 months to support maternity leave coverage (March - September). This position is expected to continue as a part-time role after coverage ends. While full-time hours are not anticipated immediately, there may be opportunities for increased hours over time as the practice grows. We will be moving into a new facility to further support our clients and team members. Position Details Hours Approximately 20–30 hours/week total Daytime availability required (Monday–Friday) The exact schedule is flexible between 8 AM and 6 PM Core Responsibilities Patient Inquiries & Scheduling Respond to appointment requests and general inquiries Schedule evaluations and treatment sessions Record and relay pertinent client information to clinicians Track attendance and notify clients and clinicians of attendance concerns Client Onboarding & Front-End Support Send intake paperwork and ensure completion (HIPAA-compliant) Enter demographic and insurance information into EMR Verify insurance benefits and answer basic coverage questions Executive / Practice Support Answer and return phone calls in a timely manner Communicate with physician offices to request and fax records Track progress report due dates and physician signatures Keep clinicians informed of schedule or administrative changes Support organization of office workflows and systems Billing & Insurance Support (Training Provided) Verify insurance benefits Follow up on delayed or denied claims Complete prior authorizations Track visits, authorizations, and payments Collect client payments via EMR Cultural Competency & Sensitivity Demonstrated ability to work respectfully and effectively with individuals from diverse backgrounds, identities, and life experiences Sensitivity to and acceptance of a wide range of speech, language, cognitive, and communication abilities, including acquired communication disorders Ability to interact with clients and families in a way that is patient, nonjudgmental, and supportive Requirements High school diploma required; some college preferred Strong computer skills (EMR systems, spreadsheets, email) Organized, reliable, and detail-oriented Clear written and verbal communication skills Comfortable handling protected health information Ability to manage multiple tasks in a fast-paced environment No prior medical billing experience required. We are happy to train the right candidate(s). If you’re organized, dependable, and interested in healthcare or private practice operations, we’d love to hear from you! Please submit a resume and a brief note explaining your availability and interest in the role. Job Type: Part-time Pay: $18.00 - $20.00 per hour Benefits: Flexible schedule Paid time off Work Location: In person