Health Unit Coordinator, CICU

Job Responsibilities Clerical Duties - Operates and maintains unit information systems to include medical record integrity, forms management, timely response to faxes, printed material, mail, and accuracy of patient data, timely completion of admissions, discharges, transfers and short stay documentation. Demonstrates fiscal responsibility and accountability with respect to patient charges/rental equipment, CCHMC charge capture procedures, and ensures that unit maintains a designated par level of clerical supplies.Environmental Management - Ensures that within the division, all areas are organized and present a safe, accessible, effective and efficient environment for patients, families, visitors, and employees. Maintains awareness of patient location and monitors traffic flow at the front desk and on the unit. Assists with compliance of visitor policies and applying arm bands for parents/caregivers. Reports maintenance (wiping down monitors, troubleshooting printer issues, logging off information, etc.) and environmental service needs to appropriate division and follows-up to assure completion. Collaborates with clinical, admitting, information systems and environmental services staff to coordinate efficient patient flow.Systems Management - Identifies system problems and utilizes strategies for resolutions. Responds to communication system/patient alarms and executes with a sense of urgency. Reviews and revises staffing information.Communication - Demonstrates the Cincinnati Children's CARES behaviors in all interactions with patients, families, visitors and co-workers by actively participating as a front-line example of extraordinary customer service and satisfaction; and interacts with parents/guardians to obtain non-clinical information as requested. Ensures and reviews timeliness, accuracy, availability and security of information (i.e. HIPAA, Informed Consent, Advanced Directive for patients 18 or older) as defined by CCHMC's mission, applicable laws, and regulations. Has in-depth knowledge of HIPAA standards and fosters application to clinical practice.To provide daily operational/administrative support for the unit and outpatient services. Functions as a resource for clinical personnel regarding unit and outpatient operational issues. Anticipate needs for department and provides coordination of information systems, environmental, admitting and clerical functions for patient areas of a medical center dedicated to the care of infants, children and adolescents.Job QualificationsHigh school diploma or equivalentNo directly related experiencePrimary Location Burnet Campus Schedule Full time Shift Night (United States of America) Department CICU Employee Status Regular FTE 0.9 Weekly Hours 36 Expected Starting Pay Range Annualized pay may vary based on FTE status $17.49 - $20.99 About Us At Cincinnati Children's, we come to work with one goal: to make children's health better. We believe in a holistic team approach, both in caring for patients and their families, and in advancing science and discovery. We strive to do better and find energy and inspiration in our shared purpose. If you want to be the best you can be, you can do it at Cincinnati Children's. Cincinnati Children's is:Recognized by U.S. News & World Report as top 10 best Children's Hospitals in the nation for more than 15 yearsConsistently among the top 3 Children's Hospitals for National Institutes of Health (NIH) FundingRecognized as one of America's Best Large Employers (2025), America's Best Emp