Licensed Property & Casualty Insurance Agent

Job Description Job title: Licensed Property & Casualty Insurance AgentLocation: Charlotte, NC (onsite)Pay rate: $21.50 per hour plus performance bonus opportunitiesJob Description:Your potential has a place here with TTEC's award-winning employment experience. As a Licensed Property & Casualty Insurance Agent working onsite in Charlotte, NC, you'll be a part of bringing humanity to business. #experienceTTECOur employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United States says it all!What You'll be Doing:Do you have a passion for helping others and giving them peace of mind? You'll have ownership over resolving escalated or complex calls from customers. Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one. During a Typical Day, You'llAnswer incoming communications from customersConduct research to provide answers for customers to resolve their issuesSome upselling of products or services to existing customers may be requiredWhat You Bring to the Role:Active Property and Casualty License6 months or more of customer service experienceHigh school diploma or equivalentRecognize, apply and explain your product or service knowledgeIntegrity to follow guidelines on maintaining members' privacyComputer experience What You Can Expect:Continuing education paid for by TTECSupportive of your career and professional developmentAn inclusive culture and community minded organization where giving back is encouragedA global team of curious lifelong learners guided by our company valuesBase pay of $21.50 per hour plus performance bonus opportunitiesAnd we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives