Service Advisor Assistant

Now Hiring: Automotive Service Advisor Assistant International BMW, a premier destination for luxury automotive service, is looking for a motivated and customer-focused Service Advisor Assistant to join our dynamic team. If you thrive in a fast-paced, high-end service environment and have a passion for delivering exceptional customer experiences, we want to hear from you! What You'll Do: Support the Service Advisors in daily operations and customer interactions Greet clients, assist with vehicle check-in, and ensure a smooth intake process Communicate service updates to customers via phone, text, and email Coordinate vehicle movement between service lanes, technician bays, and the car wash Prepare repair orders and ensure documentation accuracy Maintain a clean, organized, and welcoming service reception area Assist with loaner vehicle coordination and key management What We're Looking For: Prior automotive or customer service experience preferred Strong communication and organizational skills Energetic, detail-oriented, and eager to learn Ability to multitask in a high-volume environment Valid driver's license and clean driving record required Familiarity with BMW vehicles or Reynolds & Reynolds software is a plus What We Offer: Competitive hourly wage + performance bonuses Full benefits package (medical, dental, vision, 401k) Paid training and advancement opportunities Employee discounts on parts, service, and vehicles A team culture that values excellence and growth Join the International BMW Family Be part of a brand that stands for performance, precision, and prestige. As a Service Advisor Assistant, you'll play a vital role in delivering the premium experience our BMW clients expect and deserve.