TAPS | EB Account Manager - Sandusky or Maumee, OH

Maumee, OhioDirect HireSalary Range : $70,000 - $80,000Benefits : OD BenefitsThe Account Manager is responsible for day to day management of their assigned book of business. The AM works closely and collaboratively with the internal service team, Benefits Consultants and/or Client Executives to ensure service deliverables meet and exceed client expectations. The AM serves as the clients' main point of contact for any benefit- related service needs.Responsibilities include:Manages and maintains assigned book of businessServes in an advisory capacity for clients;Delegates work assignments to internal service team membersWorks closely with Benefits Consultants and/or Client Executives to manage the entire renewal processManages day to day client issuesConducts needs analysis and strategy callsConducts enrollment meetings as neededConducts regular face-to-face meetings with clientsAdvises clients in reducing costs while offering competitive benefits optionsAssists clients with 5500 form filings, as applicableAssists in growing the book of business through cross-sale opportunities when availableBuilds relationships with clients through proactive communicationsCommunicates and educates clients on latest trends, concerns and changes in the industryEffectively and efficiently manages complex accounts and high-level service deliverablesProvides leadership within the extended service teamRequirements Include:Must be self-motivated and disciplinedPossess excellent written and verbal communication skillsPossess strong organizational skillsMust be very detail-orientedDemonstrate leadership capabilitiesAbility to work with clients at a strategic levelAbility to thrive in fast-paced environmentExperience:3+ years' experience in account management or in a consultative role, requiredPrior experience in broker agency or benefit administration firm, requiredCurrent Life and Health license, requiredThorough knowledge of health and ancillary products; requiredWorking knowledge of all Microsoft Office products; requiredFamiliarity and practical knowledge of quoting process and tools; preferredBachelor's Degree, preferredExperience with database applications, a plus.