Contingent Labor MSP Program Coordinator

About WorkspendWorkspend is a leading global provider of contingent workforce and total talent management solutions serving Fortune 500 and Global 2000 clients. As one of the fastest-growing companies in the workforce solutions industry, we support over 40 global clients in managing their temporary workforce programs.We are an innovation-driven organization leveraging advanced technologies and data-driven strategies to transform and disrupt the workforce management industry.Position OverviewThe MSP program coordinator plays a critical role within our MSP programs, managing the end-to-end lifecycle of project-based and outsourced service engagements (Statement of Work – SOW).This role ensures:Clear scope definition and deliverablesStrong supplier governanceFinancial control and cost optimizationCompliance with procurement and legal policiesVisibility into services spend and performanceThe ideal candidate will bring experience in MSP/VMS environments and a strong understanding of services procurement, SOW governance, and supplier management.Key Responsibilities1. SOW Development & Lifecycle ManagementPartner with hiring managers and stakeholders to define project scope, milestones, deliverables, and acceptance criteria.Draft, review, and negotiate SOW agreements including pricing models and service level agreements (SLAs).Ensure all SOW engagements comply with procurement policies, legal standards, and client guidelines.Manage SOW workflows within Vendor Management Systems (VMS) such as SAP Fieldglass, Beeline, Coupa, or Ariba.Oversee amendments, change orders, and extensions.Drive standardization and best practices across SOW processes.2. Supplier & Project GovernanceAct as primary liaison between hiring managers and service providers.Monitor supplier performance using KPIs and scorecards.Conduct quarterly business reviews (QBRs) with suppliers and stakeholders.Identify and mitigate delivery risks.Ensure accountability and adherence to contractual commitments.Support supplier onboarding and performance optimization initiatives.3. Financial Oversight & Spend ManagementValidate milestone completion prior to payment approval.Audit invoices for accuracy and resolve discrepancies.Analyze rate structures and benchmark against market standards.Identify cost optimization opportunities and negotiate savings.Track total program spend against budgets and forecasts.Provide reporting and insights to stakeholders.4. Operational Compliance & Risk MitigationSupport onboarding and offboarding of service provider personnel.Ensure appropriate worker classification to mitigate co-employment risks.Monitor compliance with tenure and regulatory requirements (as applicable).Provide training and guidance to stakeholders on SOW governance and VMS tools.Required QualificationsExperience: 3–5 years in MSP, VMS operations, procurement, or services procurement with strong exposure to SOW-based engagements.VMS Expertise: Hands-on experience with tools such as SAP Fieldglass, Beeline, Coupa, or Ariba.Contract & Negotiation Skills: Demonstrated experience negotiating pricing and SOW terms.Analytical Skills: Strong Excel proficiency and ability to analyze spend data and generate performance insights.Communication Skills: Excellent written and verbal communication; able to engage effectively with stakeholders at all levels.Education: Bachelor’s degree in Procurement, Business Administration, Supply Chain, or related field (preferred).Preferred QualificationsExperience supporting Fortune 500/Global 2000 clientsKnowledge of services procurement best practicesUnderstanding of co-employment and contingent workforce complianceExperience working in global or multi-region programsKey Performance Indicators (KPIs)Percentage of SOW engagements managed within VMSCost savings achieved through negotiation and optimizationMilestone adherence and on-time project completion rateSupplier performance and compliance scoresStakeholder satisfaction ratingsWhy Join Workspend?Fast-growing, innovation-driven organizationExposure to global enterprise clientsOpportunity to shape and scale modern SOW governance frameworksCollaborative and high-performance environmentCareer growth within a rapidly expanding workforce solutions company