Meals on Wheels Food Service Professional/Cafe Manager

Meals on Wheels Food Service Professional/Cafe ManagerJob Category: Food ServicesFull-TimeOn-siteRate: $16.94 USD per hourLocation: Torrington, CT - Senior Center CafeSchedule: On CallTravel Required: YesRW Solutions is seeking an enthusiastic, caring, and dependable Caf Manager to support daily meal service at our senior center and deliver meals to homebound seniors as needed. This role blends food service, customer service, and community support ensuring seniors receive nutritious meals in a warm, welcoming environment.Responsibilities include:Ensuring meal service runs smoothly, efficiently, and on schedule.Assisting with serving meals, ensuring dietary needs and portion guidelines are followed.Maintaining a clean, safe, and welcoming dining environment for all guests.Greeting seniors warmly, answering questions, and addressing concerns with professionalism.Monitoring guest feedback and helping resolve issues to improve the dining experience.Supporting volunteers by guiding them on food safety, customer service, and task expectations.Promoting a positive team environment by modeling excellent service, teamwork, and food-handling practices.Managing reservations and pre-ordered meals, ensuring accuracy and timely preparation.Checking food temperatures, sanitation, practices, and service standards to meet health regulations.Assisting with inventory, tracking food supplies, and notifying leadership when orders are needed.Driving the company Meals on Wheels vehicle to deliver meals to elderly clients as needed.Loading, organizing, and transporting meals safely while maintaining temperature and sanitation standards.Delivering meals with courtesy, patience, and respect, providing friendly wellness checks during each visit.Following assigned routes and maintaining accurate delivery logs.Reporting any concerns about client well-being to the appropriate supervisor.What You'll Need to be Successful:Minimum of 1 to 2 years of experience in food service, senior services, or community meal programs.Minimum of 1 to 2 years of experience working in a senior center, cafeteria, community kitchen, dining hall, or similar food service environment.Basic knowledge of food safety and sanitation practices.Basic record-keeping and documentation skills.Valid driver's license with a clean driving record.Bonus If You Have These Skills:Experience delivering meals, groceries, or food products to homes or community locations.Familiarity with Meals on Wheels operations or senior center environments.Strong customer service skills and a compassionate, patient demeanor.Ability to work independently and as part of a team.Ability to adapt to changing needs, schedules, or delivery routes.Why You'll Love This Job:You'll be a part of a mission-driven team that values your hard work and helps you grow.Access to an Employee Wellness Coordinator and robust wellness program that support your health and work-life balance.Opportunities for advancementgrow your career with us!Explore Our Generous Benefits Package:Employer Sponsored Benefits Includes:Insurance - Medical, Dental, VisionTelemedicineRetirement Plan & Match OptionsDisability PlansLife Insurance - Accidental Death & Dismemberment and Group Term LifePaid Holidays & VacationSick & Personal TimeVoluntary Benefits Offered Includes:Hospital Indemnity, Accident, Critical Illness & Voluntary LifePhysical & Environmental Demands:Ability to stand, walk, bend, and move throughout the kitchen and dining areas for extended periods.Ability to lift, carry, push, and pull food containers, meal carriers, and supplies weighing up to 40 lbs.Frequent reaching, grasping, and handling of food items, trays, and equipment.Ability to safely enter and exit a vehicle multiple times during delivery routes.Ability to work in varying temperatures, including warm kitchen environments and outdoor weather conditions during deliveries.Ability to work in fast-paced meal service periods with frequent interruptions or shifting priorities.Exposure to cleaning chemicals, hot surfaces, and standard kitchen equipment.Ability to interact respectfully and patiently with seniors, including those who may have mobility, cognitive, or communication challenges.Ability to maintain focus, safety awareness, and professionalism while driving a company vehicle.Reasonable accommodations can be provided.You don't need any experience to join us just a good attitude and a willingness to learn! APPLY today!CW's Core Values: Mission Driven, Teamwork Makes Us Stronger, & Everyone Brings Value!We are an Equal Opportunity Employer. All employment decisions are made based on individual qualifications, merit, and business needs, without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran or military status, or any other status protected by applicable federal, state, or local law.Company Overview: RW Solutions, a part of CW Group, is a national non-profit organization that has been delivering mission-driven, high-quality services for more than 60 years. We are committed to fostering a supportive and respectful workplace where every employee is valued for their unique contributions. We're proud to offer a wide range of services, from vocational rehabilitation programs to delivering healthy food options through the Meals on Wheels program. Our dedication to empowering individuals and strengthening communities drives everything we do, and we continue to work toward a brighter, more welcoming future for all.Pay Transparency Disclaimer: We are committed to pay transparency. Compensation for this role is determined in good faith and based on job?related factors such as skills, experience, education, and internal equity, in accordance with applicable law. Employees and applicants may request additional compensation information as permitted by law.Copy and paste the link below into your web browser to view the posters pertaining to:Notification of Employee Rights Under Federal Labor Laws posters: https://www.dol.gov/agencies/olms/poster/labor-rights-federal-contractorsCW's Self - Disclosure Form: https://forms.office.com/pages/responsepage.aspx?id=zZj4MtUu00iOjM5NS60vhGhCUZaiq9RLhDLFapc8phdUQzRDRTlPUDNINzI3QTNUNEJONlZDSTZSMC4u&route=shorturlPlease E-mail: hrhelp@cwresources.org to submit a request for accommodation with the application process.Qualifications:Skills:Preferred Communication: NovicePreferred Attention to Detail: NoviceBehaviors:Preferred Enthusiastic: Shows intense and eager enjoyment and interestPreferred Dedicated: Devoted to a task or purpose with loyalty or integrityMotivations:Preferred Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organizationLicenses & Certifications:Required Driver's LicenseEqual Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.