Customer Service Representative

We are looking for a Customer Service Representative to support a retail operation in Gibsonia, Pennsylvania. This contract - hre position is ideal for someone who enjoys helping customers, managing order details with accuracy, and working collaboratively across teams to deliver a dependable service experience. The role calls for strong communication, careful attention to detail, and the ability to stay organized while handling multiple priorities in a fast-paced environment. This is a fully on-site position Monday- Friday, pay $18-$20.Responsibilities:• Process customer purchase orders accurately in QuickBooks and verify information before final submission.• Partner with internal teams to coordinate timely responses, resolve issues, and support a smooth customer experience.• Communicate with customers professionally through email and other channels, providing clear updates and helpful assistance.• Address customer questions and concerns with a solution-focused approach that builds trust and satisfaction.• Maintain organized records related to orders, billing inquiries, and service requests to support daily operations.• Prior experience in a customer service or customer success role with a track record of handling customer concerns effectively.• Hands-on experience with order entry; familiarity with QuickBooks is preferred.• Strong written and verbal communication skills, including clear and effective email correspondence.• High level of organization and close attention to detail when managing orders and customer information.• Ability to work with urgency and remain effective in a busy, fast-moving environment.• Dependable, self-directed, and motivated to deliver an excellent customer experience.• Exposure to billing-related support tasks is beneficial.• Knowledge of the construction industry is a plus.TalentMatch®Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use and Privacy Notice.