Mortgage Home Loan Phone Representative (Birmingham)

Seeking a Mortgage Home Loan Direct Center Phone Representative to make outbound calls to existing and potential customers, discuss current loans, identify future financing needs, and generate qualified referrals for mortgage products and services.Key Responsibilities:Make high-volume outbound calls to customers and prospectsDiscuss mortgage products and financing optionsGenerate qualified referrals for Mortgage Loan OfficersBuild customer relationships using effective sales techniquesMeet production and conversion goalsMaintain accurate documentation and compliance standardsDeliver excellent customer serviceRequired Qualifications:High School Diploma or GED6+ months of experience in customer service, sales, banking, or related fieldStrong verbal communication and organizational skillsAbility to manage outbound call volume efficientlyBasic computer proficiencyPreferred Qualifications:Associate's or Bachelor's degree1+ year of sales-related experienceMortgage or financial services exposure is a plus