Host / Hostess
Job Description
We are seeking a friendly, energetic and organized host or hostess to join our fine dining restaurant team. The host or hostess is the first person to interact with patrons, it is imperative that the host is friendly, personable, informative and professional. The host or hostess is the face of the restaurant and provides guests with their first impressions of the establishment. You must be patient, excel at customer service, and alert to guest needs. You will welcome patrons, seat them at tables or in lounge, and help ensure quality of facilities and service. Evening shifts typically end at 9pm, plus we have covered parking, employee meals and discounts.If you would like to know a bit more about this opportunity, or are considering applying, then please read the following job information.Host/Hostess Duties and ResponsibilitiesGreet patrons, and if needed, confirm reservations, take reservations, and track occupancy chart for spaceAnswers phone calls and gives basic information on reservations, availability, restaurant hours and servicesKeep track of the waiting list and open tablesAssign tables to guests depending on party size, waiter/waitress availabilityAccurately quote wait times to patronsAlert and call guests to host stand when the table is bussed and cleanedEscort guests to table and present food and drink menusAnswer patron questions regarding menu items; recommend or suggest items as neededTakes patrons' drink ordersObserve and assists in preparing unoccupied xevrcyc tables for customers by wiping surface top, removing debris, and ensure seats areAssist with waitstaff side work and opening and closing dutiesTake orders over the phone and pack prepared take-out ordersHost/Hostess Requirements and QualificationsWilling to work nights and weekendsAble to perform basic mathematicsWorks well as part of a team and on individual tasksEager to learn and grow with restaurant