Administrative Assistant

Who We Are Commonwise is the region’s premier home care provider and we’re growing fast. We take care of our clients, but just as importantly, we take care of the people doing the care, the Caregiving team. That means better pay, real support, and a team that treats each other like professionals. This work is meaningful, fast-paced, and deeply rewarding. With our mission statement Truly caring for people, we believe this should be demonstrated in the office, out in the field, and in our community, always. If “caring for others is life’s highest calling” resonates with you, you’ll fit right in. About the RoleThe Administrative Associate plays a key role in supporting daily operations across finance, payroll, billing, and general office functions. This position blends detail-oriented, data-driven responsibilities with broader administrative and team support.This is an excellent opportunity for someone who is highly organized, adaptable, and enjoys working in a fast-paced, collaborative environment where no two days are exactly the same.Key ResponsibilitiesFinancial & Billing SupportPerform regular payroll and billing audits to ensure accuracyManage and submit Long Term Care (LTC) insurance claimsRespond to billing and LTC-related inquiries from clients and partnersCaregiver SupportAssist Caregivers with payroll, PTO, benefits, and general inquiriesSupport onboarding compliance and documentationTrack and coordinate annual reviewsAdministrative & Operational SupportAnswer and manage incoming calls in a professional mannerProvide basic phone system and administrative technical supportComplete compliance-related tasks and documentationAssist with process improvements and cross-functional projects as neededMarketing & Systems SupportAssist with administrative marketing materials and updatesPerform simple website updates and content changesSupport internal systems and workflow improvementsQualificationsStrong attention to detail and organizational skillsAbility to manage multiple priorities effectivelyClear and professional communication skillsProficiency with standard office technology and systemsPreferred:Comfort working with data and spreadsheetsAbility to identify discrepancies and take initiative to resolve themKnowledge about Microsoft SuiteWhat We OfferCompetitive benefits, including healthcare and generous PTOOpportunities for professional growth and developmentA collaborative and supportive work environmentA team-oriented culture that values both professionalism and connection