Adjudicator Integrity

Job Posting Agency Information: Kansas Department of Labor The Kansas Department of Labor (KDOL) assists in the prevention of economic insecurity through unemployment insurance and workers compensation, by providing a fair and efficient venue to exercise employer and employee rights, and by helping employers promote a safe work environment for their employees. This facilitates compliance with labor laws while enabling advancement of the economic well-being of the citizens of Kansas. At KDOL, our employees are our most valuable resource. We encourage our employees to grow and advance by participating in job shadow/training opportunities within KDOL. We value work-life balance and offer flexible schedules and telework opportunities. As a quickly growing agency, we are always looking for passionate, talented and creative people to join our team. If you're looking for a challenge that will lead you to the next level of your career, you've found the right place. Come grow with us! Learn more @ dol.ks.gov About the Position Who can apply: Agency Only Classified/Unclassified Service: Classified Full-Time/Part-Time: Full-Time FLSA Status: Nonexempt Work Schedule: Monday - Friday 8:00a - 4:30p Office Location: Onsite in Topeka Eligible to Receive Benefits: Yes Application due: Sunday, April 19, 2026 Starting Wage: $18.70 / hour, Grade 23, Step 9; Bilingual: $19.65 / hour, Grade 23, Step 11 Increases*: 3 months: $19.16 / hour 9 months: $19.65 / hour 18 months: $20.13 / hour Bilingual 3 months: $20.13 / hour 9 months: $20.58 / hour 18 months: $21.13 / hour Position Summary & Responsibilities: Adjudicator - Integrity (Program Specialist II) The Kansas Department of Labor (KDOL) is committed to fostering employee growth and advancement, with internal promotion opportunities as a key priority. We are seeking a highly analytical and detail-oriented professional to support the integrity of the Unemployment Insurance (UI) program through thorough investigation and adjudication of claims This role is responsible for reviewing unemployment claims to identify potential fraud or improper payments, conducting fact-finding investigations, and issuing fair and unbiased determinations in accordance with Kansas Employment Security Law and federal guidelines. Key Responsibilities Review and analyze unemployment insurance claims using information from multiple sources, including internal systems, crossmatches, new hire reports, and external tips Determine whether UI benefits were properly paid or if overpayments or underpayments have occurred Initiate and conduct investigations when discrepancies or potential fraud are identified Gather, organize, and evaluate evidence to support findings and determinations Interview claimants, employers, and third parties to obtain relevant information regarding employment, wages, and separation details Maintain accurate, timely, and detailed case records, reports, and documentation Exercise independent judgment while adhering to established laws, policies, and procedures Issue non-monetary determinations regarding eligibility, overpayments, and fraud/non-fraud issues Establish overpayments within the UI system and ensure proper notification to claimants and employers Respond to inquiries and return communications promptly and professionally Ensure compliance with federal timeliness standards, including Benefit Timeliness Quality (BTQ) requirements Represent the Agency with professionalism, tact, and diplomacy in all interactions What We're Looking For: This position requires strong analytical and investigative skills, attention to detail, and the ability to make sound, impartial decisions based on complex information. The ideal candidate will demonstrate excellent written and verbal communication skills, the ability to manage multiple cases, and a commitment to accuracy, fairness, and program integrity. Minimum Qualifications High School Diploma or equivalent Minimum one year experience in investigations, completing reports and documents, gathering facts, understanding and applying policies, law, and regulations. Requires knowledge and utilization of a PC to access computer files, record information, record statements, process determinations and answer inquires related to Unemployment Insurance. Preferred Qualifications Bachelors degree in related field of study Two years of experience interacting with clients, customers, or the public in a social service, customer service, or problem resolution setting. KDOL Contact Information Office of Human Resources KDOL.HumanResources@ks.gov Mailing Address: 401 SW Topeka Blvd., Topeka, KS 66603 Equal Employment Opportunity The State of Kansas is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job. If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the agency recruiter.