Process Improvement Lead - Corporate Accounting Operations

OverviewBecome a part of our caring community and help us put health firstThe Process Improvement Lead will guide the end-to-end delivery of Finance Systems and transformation initiatives—from concept through implementation. This role partners closely with Finance leadership, Corporate Technology, and cross-functional stakeholders to drive predictable execution of high-impact programs including system implementations, process redesign, and modernization efforts. The Lead will translate business needs into clear requirements, influence solution design to optimize outcomes, and ensure solutions are tested, compliant, and operationally ready—delivering measurable business value aligned to Finance priorities.ResponsibilitiesLead end-to-end delivery of Finance initiatives including system implementations, process redesign, and on-prem to cloud migrationsDrive predictable execution through effective planning, risk management, issue escalation, and stakeholder communicationsPartner with Finance leaders and business owners to translate technology and automation needs into prioritized roadmaps and delivery plansInfluence system and process design to improve efficiency, controls, and business outcomesEnsure alignment with Finance priorities, regulatory requirements, and internal control standardsFacilitate delivery planning, stand-ups, reviews, retrospectives to keep teams aligned and outcomes focusedProactively identify and remove delivery blockers and manage cross-team dependenciesProvide clear, concise reporting on progress, risks, dependencies, and outcomes for senior Finance leadershipIdentify resource needs, coordinate across teams, and resolve operational challenges to minimize delaysEnsure high-quality documentation of solution requirements (use cases, user stories, process flows, mockups, test scenarios, and test cases)Identify opportunities for continuous improvement and present actionable recommendations to leadershipKey CompetenciesAccountability & Ownership: Takes personal responsibility for outcomes, models follow-through, and holds teams accountable for delivering resultsCollaboration & Enterprise Mindset: Builds strong partnerships across Finance, Technology, and the enterprise; prioritizes Humana's success over functional silosExecution for Results: Translates strategy into action, simplifies complexity, embraces change, and removes barriers to deliveryInterpersonal Effectiveness: Builds trust through respectful communication, active listening, and emotional intelligence; navigates change with resiliencePurpose-Driven Leadership: Connects work to Humana's mission and member impact, reinforcing the "why" behind transformation effortsUse your skills to make an impactRequired QualificationsBachelor's degree in Finance, Accounting, Technology, or related field3–5 years of experience supporting Finance transformation, systems modernization, requirements design, and testingExperience delivering Finance and Accounting initiativesHands-on experience with Finance systems (e.g., Oracle ERP, planning, allocations)Ability to operate effectively in a fast-paced, ambiguous environmentProficiency with Microsoft PowerPoint, Excel, Teams, and SharePointExperience with project and delivery management toolsStrong analytical, written, and verbal communication skillsHigh attention to detail with a continuous-improvement mindsetWorking knowledge of SQL, VBA, Cloud platforms, Databricks, or SnowflakePreferred QualificationsHealth insurance or payer operations experienceValue-based care or provider arrangement experienceCPA or equivalent certificationTravel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.Scheduled Weekly Hours40Pay RangeThe compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$94,900 - $130,500 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.Description of BenefitsHumana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.Application Deadline: 06-29-2026About usHumana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.Equal Opportunity EmployerIt is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our legal accessibility resources page.J-18808-Ljbffr