Mortgage Loan Analyst

LOS Implementation Support RepresentativeDallas, TX 75219Long-term contract2+ years mortgage experience; Experience with software configuration (LOS), workflow support, and troubleshootingThe LOS Implementation Support Representative role involves providing technical design and support for the custom configurations of our Loan Origination Systems (LOS).Tech will assist with building the software layout specified by the users, and ensuring the smooth operation of the system, often requiring a strong understanding of their workflows. Responsibilities :Addressing workflow with mortgage companies, providing software set up, and resolutions to streamline their processes.Understanding and supporting workflows across different departments rolesMonitoring system performance, identifying potential issues, and working with development teams to resolve problems is important.Communicating effectively with users, developers, and other team members, and collaborating on solutions. Skills:2+ years mortgage experienceCall center experienceExperience with software configuration (LOS), workflow support, and troubleshootingAnalytical, excellent communication skills, and mortgage compliance knowledgeNot a call center role, but will make a few outbound calls and email follow-upLOS experience required, PATH or Encompass a huge plus