Physical Measurements Support Engineer

DescriptionPhysical Measurements Support Engineer Location:North Carolina - South Carolina - Tennessee Salary:$94,000 - $96,500 per yearWho are we? Established in 1975, Shimadzu Scientific Instruments is one of the largest suppliers of analytical instrumentation, physical testing, and environmental monitoring systems in the world. Ground-breaking scientific research, manufacturing ideas and results continue to propel Shimazu's outstanding reputation and "Excellence in Science." People dedicated to our mission have the largest impact on Shimadzu's continued growth and success. Would YOU like to join a diverse team of professionals working together with researchers, scientists and manufacturers to help better lives worldwide?What can Shimadzu offer YOU?Our Culture -A work environment that values diversity, inclusion & belongingCompetitive Compensation -Day 1 Benefits & Competitive SalaryRetirement Benefits -Matching 401K & Profit-Sharing ProgramProfessional Growth -Clear pathways for Career, Leadership and Personal DevelopmentHealth Benefits -Flexible Spending/Health Savings AccountsWork-Life Balance -Generous & Front-Loaded Paid Time Off PlanEducation -Tuition Assistance Program for both graduate and undergraduate levelsInsurance Perks -Pet Insurance, optional Identity theft, legal pre-paid and critical care buy-up insurance benefits, generous company paid life insurance & short-term disability programsWork Flexibility -Business casual Dress Attire & casual (jeans) Friday!Employee Engagement-Employee Resource Groups to network, build a sense of community and enhance one's career and personal developmentADDITIONAL COMPENSATION:For Service, Technical Support, Marketing & Sales Roles:Additional compensation is available through either an Incentive and/or Commission Plan.For Employees who reside in Connecticut, Massachusetts, New Jersey and California:Additional compensation is offered through a Cost-of-Living Adjustment (COLA)Position Summary: Shimadzu Scientific Instruments is seeking aPhysical Measurements Support Engineerto join our team and serve as a key technical resource supporting our Physical Measurements Product line. In this role, you will deliver both pre- and post-sales support, including hands-on instrument demonstrations, customer installations, application training, troubleshooting, and preventive maintenance for assigned product lines. You'll partner closely with regional sales and service teams to ensure customer success through a collaborative, solutions-focused approach.JOB FUNCTIONS INCLUDE, BUT ARE NOT LIMITED TO:Conduct technical demonstrations, installations, and customer trainings on hardware/softwareProvide first-line customer support and issue resolutionMaintain and manage regional demonstration inventoryCollaborate with sales and service teams in a team-selling modelSupport product line and regional leadership on various technical initiativesRegular travel within the region, including overnight stays and air travelEDUCATION AND QUALIFICATIONS:Bachelor's degree in a physical science, material science, chemistry, mechanical engineering, or related fieldAt least 2 years of experience in field support of physical measurement instrumentation; UTM, Hardness testers, thermal analyzer, Particle size analyzers, X-Ray, NDI CT scanner, or similar productsExperience in training, application support, and physical measurement instrumentation such as testing machines, or similar productsExcellent communication and customer relations skillsAbility to travel within the assigned territory, including overnight stays as needed; and outside the local region for coverage and operational supportAbility to troubleshoot complex instrumentation issues and provide effective solutionsAt Shimadzu Scientific Instruments, we believe in providing structured career paths that recognize and reward talent. If your expertise surpasses the level specified in the listed position, we offer the flexibility to upgrade positions to better suit your qualifications accompanied by a salary adjustment.Compensation & Benefits: This full-time, exempt position comes with a comprehensive benefits package. In your first year, you will receive 10 paid vacation days, 8 paid personal days, 8 paid scheduled holidays and 3 paid floating holidays (Residents of California and Puerto Rico will receive state-mandated sick leave instead of personal days). After one year of employment, you will also be eligible for a generous short-term disability program with the company covering 100% of monthly premiums.The starting salary range for this role is $93,000 to $95,000 annually, paid semi-monthly. Additional variable compensation includes an incentive plan based on company performance, paid semi-annually in April and October. A year-end discretionary bonus may also be awarded based on overall company performance.This position includes a company car with a fuel card (with a $55 per pay deduction for personal use) and a company-paid cell phone, which remains company property but can be used for personal purposes.For more details on benefits, please visit www.ssi.shimadzu.com/jobs.Shimadzu is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Shimadzu via email, the Internet or in any form and/or method without a valid written search agreement in place for this position (and agency was requested to work the requisition) will be deemed the sole property of Shimadzu. No fee will be paid in the event the candidate is hired by Shimadzu as a result of the referral or through other means.EEO Statement:Shimadzu Scientific Instruments (SSI) is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, pleaseclick here . Qualifications BehaviorsFunctional Expert - Considered a thought leader on a subject Detail Oriented - Capable of carrying out a given task with all details necessary to get the task done well Innovative - Consistently introduces new ideas and demonstrates original thinking Thought Provoking - Capable of making others think deeply on a subject Team Player - Works well as a member of a group EducationBachelors of Mechanical Engineering (required) SkillsSales (preferred) Technical Support (required) Instrument- Physical Testing (required) Instrument- X-Ray (required)Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.