Associate Communications Manager

Job Description SummaryWith limited input and using specialized knowledge and skills obtained through education and experience, provides strategy direction, message development, and communication planning and implementation to increase the understanding of corporate vision, business strategies and individual projects among the company’s audiences (internal and/or external). Develops and helps to implement the strategy for new and existing communication channels to increase awareness and support corporate objectives and provides regular reporting for channel and message readership/impact. Establishes and maintains effective working relationships at all levels of the organization.Job DescriptionEssential Duties and ResponsibilitiesProvides strategic direction, message development, and communication planning for corporate level, cross-department, and departmental initiativesGives tactical support and oversees communication plansMay oversee the daily management of a channel or channelConsults with internal and external constituents to identify communications goals and objectives; executes solutions for high-impact projects/initiativesBacks up management of other communication channels as neededParticipates in prioritization of firm communicationsEdits work of othersMonitors channel absorption; prepares reports for managementFrom metrics and other data, recommends channel content alterations and improvementsManages implementation of channel communication projectsPerforms other duties and responsibilities as assignedEstablishes and maintains relationships with all levels of management, particularly within areas of supportEffectively represent firm values and communication principles within meetingsKnowledge ofGeneral communication strategies and tacticsConcepts, principles, practices and techniques for writing and developing communications plans and related contentInvestment concepts, practices and procedures used in the securities industryFinancial markets and productsMicrosoft Outlook suitePublishing systemsSkill inCreating communications plans that blend attention to detail with flexibility and effective messagingWriting intranet page copy, articles and other collateral as requiredProofreading copy written by othersConducting research and analysisPreparing presentationsOperating standard office equipment and using required software applications, including standard graphics and publishing softwareAbility toThink logically and analyze and solve problemsPartner with other functional areas to accomplish objectivesMake independent decisions when appropriateInfluence decision making and action when appropriateManage confidential firm information prior to internal or public releaseFacilitate meetings, ensuring that all viewpoints, ideas and problems are addressedIncorporate needs, wants and goals from different business unit perspectives into communications plans, while being an advocate for audiences and communications best practicesAttention to detail while maintaining a big picture orientationGather information, identify linkages and trends, and apply findings to assignmentsOrganize, manage and track multiple detailed tasks and assignments with frequently changing priorities in a fast-paced work environmentCommunicate effectively, both orally and in writingWork independently as well as collaboratively within a team environmentProvide a high level of customer serviceEstablish and maintain effective working relationships at all levels of the organizationEducationBachelor’s: Communications, Bachelor’s: Marketing, Bachelor’s: Public RelationsWork ExperienceGeneral Experience - 3 to 6 yearsCertificationsTravelLess than 25%WorkstyleHybridThe total compensation for this position includes base salary or wages, and may include components such as additional compensation (cash or equity), discretionary bonuses, or commissions. This position is eligible for a benefits package that may include medical, dental, and vision; life insurance; critical illness insurance and accident insurance; disability benefits; retirement savings; paid time off (including vacation, holidays, and sick leave); and parental leave. Eligibility for benefits and specific offerings may vary based on position and employment status. To view more details of the benefits offered, visit Myrjbenefits.com.At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view.We Expect Our Associates At All Levels To Grow professionally and inspire others to do the same Work with and through others to achieve desired outcomes Make prompt, pragmatic choices and act with the client in mind Take ownership and hold themselves and others accountable for delivering results that matter Contribute to the continuous evolution of the firmAt Raymond James – as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.