Applications Engineer
*Position Summary: *The Applications Engineer is responsible for the preliminary design and cost estimation of ProFlow’s manufactured systems. This includes process design for various systems. This role’s activities provide a direct source for our customer base and outside sales force to refer to for technical expertise and guidance for project & system design recommendations.
*Essential Functions: *
* Generate quotes and cost estimates in a timely manner.
* Maintain email correspondence with internal and external stakeholders.
* Communicate effectively with design firms and end users (Engineered Specification & Preliminary Design work).
* Support customer inquiries by fielding calls while being a source of information and problem solving to customers.
* Develop design alternatives when necessary and clearly communicate the reasons for the design alternatives.
* Provide engineered solutions within a variety of constraints (budget/cost, available resources/utilities, space/footprint, time, etc.).
* Prioritize and multitask during high volume periods and maintain customer patience.
* Continuously communicate with the team to resolve customer needs and proactively manage workload.
* Propose final buy and competitive pricing to customers.
* Utilize CRM/ERP software to track all technical work and communications.
* Visit client sites as needed.
* Act as a backup for Inside Customer Service.
*Knowledge & Skills:*
* Problem-solving
* Logical thinking
* Multi-tasking
* Time management
* Presentation skills
* Technical Capacity
* Excellent written and verbal communication
* Self-starter
* Organized
* Team-oriented
* Strong public relations skillset
* Desire and aptitude to grow skillset and increase knowledge
*Minimum Qualifications:*
* Bachelor’s degree in Engineering from an accredited institution or comparable experience.
* 0-2 years of experience involving sales/design/estimating and customer support.
* Adept in engineering problem solving.
* Additional preferred qualifications include:
* Familiarity with chemistry/kinetics, fluid dynamics, environmental chemistry or filtration.
* Knowledge or experience with pumps, piping systems, and/or fluid handling equipment will be a plus.
* Knowledge of ASME and AWS plastic and metal welding standards, and UL/CE electrical requirements.
*Physical Requirements:*
* Must be able to lift 10 lbs. unaided.
* Must be able to sit for long periods of time.
* Must be able to type, bend, and reach.
* Must be able to travel 10% of the time.
*Environment:*
* Typical professional, office setting.
* Exposure to industrial conditions when visiting customers and touring their facilities.
* Routinely use standard office equipment including phones, computer, copiers, printers, etc.
* Must contribute to a positive work environment.
Join us as an Applications Engineer to leverage your technical expertise in a vibrant environment that values innovation and customer success!
Pay: $75,000.00 - $85,000.00 per year
Benefits:
* 401(k)
* 401(k) 3% Match
* 401(k) matching
* Dental insurance
* Flexible spending account
* Health insurance
* Health savings account
* Life insurance
* Paid time off
* Referral program
* Retirement plan
* Tuition reimbursement
* Vision insurance
Application Question(s):
* Are you familiar with chemistry/kinetics, fluid dynamics, environmental chemistry, or filtration? Please explain.
* Do you have knowledge or experience with pumps, piping systems, and/or fluid handling equipment? Please explain.
Education:
* Bachelor's (Required)
Experience:
* Sales: 1 year (Preferred)
* Multitasking: 1 year (Required)
* ERP systems: 1 year (Required)
* Customer support: 1 year (Required)
Ability to Commute:
* Cromwell, CT 06416 (Required)
Work Location: In person