Lock Deck Assistant

Lock Deck Sales & Administrative Support Disdero – A BlueLinx Company About the Role: We’re looking for a detail oriented, customer focused professional to support our Lock Deck laminated roof decking product line. In this role, you’ll blend sales support, customer service, marketing coordination, and administrative responsibilities to help ensure smooth operations and an excellent customer experience. If you enjoy working with people, solving problems, and keeping processes running efficiently, this could be a great fit for you. What You’ll Do: Sales & Customer Support Be the first point of contact for customer calls and email inquiries Prepare quotes, calculate product quantities, and estimate freight costs Support distributors and customers with product information and recommendations Process orders from start to finish: entry, follow up, release, and invoicing Build strong relationships with customers through friendly, proactive service Marketing & Communication Support marketing updates across website, brochures, trade shows, and social media Help identify new sales opportunities and assist with expanding market reach Provide product samples, stain kits, and help maintain sample inventory Administrative & Internal Support Maintain organized digital and physical filing systems for quotes, orders, and product literature Assist with freight quotes and purchase order entry Keep distributor contact lists and internal resources updated Support invoicing and payables during busy periods Order Coordination & Logistics Enter and update orders in the system and send acknowledgements Coordinate shipments by working closely with mills, customers, and freight partners Track order progress and delivery timelines Help ensure all outbound orders have correct documentation Purchasing & Inventory Support Work with the Sales Manager to track offsite inventory and minimize slow moving stock Partner with manufacturing teams to rotate inventory and maintain product quality Production & Project Coordination Prepare detailed purchase and work orders to prevent errors Communicate lead times and manufacturing priorities Monitor projects from quote through delivery Team Collaboration Partner closely with management, credit, distribution, and manufacturing teams Contribute to a positive, solution oriented team environment What You Bring: Experience in sales support, marketing, or customer service (lumber/construction experience is a plus) Strong technical and computer skills (Excel required; CAD/plan reading a bonus) Confidence with numbers, pricing, and basic math Excellent communication, organization, and follow through Ability to juggle multiple priorities without losing attention to detail A positive attitude and willingness to learn Why You’ll Love Working Here A role with variety, no two days are the same A supportive team that values your ideas and contributions The chance to grow your skills in sales, operations, customer service, and marketing A stable company with long standing industry reputation