Cloud Network Architect

Industry: Hyperscale and AI Data Center and Cloud ComputingLocation: USA (remote)Employment Type: Full-TimeDepartment: Cloud OperationsReporting to: Network Team LeadRole SummaryWe're seeking a Cloud Networking Architect to design, deploy, and optimize our network infrastructure as we scale. You'll drive automation initiatives, roll out new technologies across markets, and serve as the go-to network expert for our Operations team. This role blends hands-on technical work-troubleshooting, configuration, vendor management-with mentorship and process improvement, all while delivering exceptional customer experiences.Key ResponsibilitiesWork closely within the Operations team to ensure fast, smooth roll-out of new designs and products;Identify and take ownership for opportunities to automate repeatable networking tasks through creation and maintenance of scripts and tools;Plan and execute scheduled maintenance for network growth and upgrades;Configure and deploy new technologies and equipment in multiple markets;Act as a reference for the Operations team on network related subjects;Work with customers when needed, providing a great customer experience;Work with network providers to activate new services or troubleshoot existing services;Work with network vendors/manufacturers for troubleshooting and case management;Troubleshoot networking, routing, and interconnectivity issues, including troubleshooting of network device configuration for routers;Deliver customer centric solutions and processes that are simple, sustainable, and repeatable;Create and review documentation and process regarding recurring issues, new standard operating procedures, knowledge transfer material, etc.;Contribute through innovation to the reduction in the end-to-end cost of delivery;Mentor other 5C staff and peers on network administration and innovation and conduct training sessions as needed;Participate in on-call rotation.QualificationsBachelor's Degree in Computer Science, Information Systems Management or a data related field;5 years operating networks with experience in Juniper, Cisco, and optical network equipment;Significant experience with networking protocols and concepts: BGP, OSPF, TCP, UDP, HSRP/VRRP, DNS, ARP, Tunnels & Port Channeling;Excellent analytical skills with a strong attention to detail;Ability to participate in on-call duties are an expected part of this position;Experience dealing with customers during problem resolution and operating efficiently under pressure;Demonstrated ability to be customer-service oriented;Ability to build and maintain collaboration with internal and external partners;Strong written and verbal communication skills (French and English);Software development/scripting skills are highly desired - specifically Python, NETCONF, Ansible;Working experience with Spine-Leaf architecture (EVPN with VXLAN);CCNA/CCNP/JNCIA/JNCIS certifications a plus. 5C Data Centers is an equal opportunity employer. We evaluate all qualified applicants without regard to race, religion, gender, age, national origin, disability, sexual orientation, veteran status, or other protected status.