Unstructured Data Management - Product, Executive Director

Unstructured Data Management - Product, Executive Director New York, NY, United States Job Information Job Identification 210743770 Job Category Product Management Business Unit Consumer & Community Banking Posting Date 05/15/2026, 02:56 PM Locations 450 W 33rd St, New York, NY, 10001, US Job Schedule Full time Job Description Embrace the challenge of adapting to shifting priorities and resources while contributing to a dynamic team and applying your expertise, strategic thinking skills, and operational excellence across product lines. As a Product Director in Consumer & Community Bank Data & Analytics Product team, you will drive the strategy and execution of enterprise capabilities thatingest, govern, enrich, index, retrieve, and activate unstructured content(e.g., documents, emails, chats, PDFs, transcripts, images, audio) using modern techniques. You will partner closely with engineering, data science, design, risk/compliance, and business stakeholders to deliver scalable, secure, and compliant solutions across the full product development life cycle. As a leader on the team, you challenge traditional approaches, remove barriers to success, and foster a culture of continuous innovation that inspires cross-functional teams to create solutions that address customer needs. The Data & Analytics Product team is responsible for providing the core technical capabilities and strategies for data producers, consumers, and governors to leverage data. Job responsibilities Own the product vision, roadmap, and executionfor unstructured data capabilities, including content onboarding, metadata strategy, enrichment, indexing, retrieval, and downstream consumption (analytics, search, RAG, agents). Lead unstructured data platform strategyacross the lifecycle: acquisition/ingestion, classification, extraction, normalization, entity resolution, taxonomy/ontology alignment, metadata management, and retention/disposition. Partner with internal stakeholders (business leaders, data scientists, engineers, designers, operations, and control functions) todefine requirements, prioritize use cases, and deliver product incrementsthat are measurable and adopted. Oversee theintegration and releaseof unstructured data services into products and workflows, ensuring solutions arescalable, resilient, secure, and compliant(privacy, records, model risk, data governance). Define and trackKPIs(e.g., content coverage, freshness/latency, retrieval relevance, grounding/answer quality, user adoption, cost-to-serve, operational health) and use insights to drive continuous improvement. Establishresponsible AI and governance-by-designfor unstructured data activation (PII handling, access controls, auditability, explainability/traceability, evaluation, and human-in-the-loop controls). Coach and mentor the product team on best practices (discovery, story mapping, prototyping, experimentation, adoption strategies, and delivery), enabling consistent execution against objectives. Required qualifications, capabilities, and skills 8+ years of experience or equivalent expertise delivering products, projects, or technology applications Extensive knowledge of the product development life cycle, technical design, and data analytics Proven ability to influence the adoption of key product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management Experience driving change within organizations and managing stakeholders across multiple functions Strong collaboration and influencing skills across product, engineering, data science, design, and senior stakeholders. Deep understanding of theunstructured data product lifecycle, including ingestion pipelines, content processing, metadata, governance, retrieval, and operational monitoring. Hands-on familiarity withinformation retrieval and modern AI retrieval patterns, such asvector databases/embedding stores, hybrid search, RAG pipelines, evaluation, and agentic orchestration concepts. Familiarity with technologies commonly used in unstructured data/search stacks Basic expertise incloud computing and architecture(e.g., AWS) and designing secure, scalable service s. Preferred qualifications, capabilities, and skills Recognized thought leader within a related field Proven ability to lead and influence across complex, matrix organizations, fostering collaboration and building confidence with peers Strong leadership and team management experience, including leading cross-functional teams Experience in developing and implementing product strategies that align with business goals Excellent verbal and written communication skills, with the ability to communicate effectively with stakeholders at all levels About Us Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit ourFAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans About the Team Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction. The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes. #J-18808-Ljbffr