Lead Copado Support Engineer (CI/CD)

Lead Copado Support Engineer (CI/CD) Location: Pleasanton, CAContractRole OverviewThe Lead Copado Support Engineer bridges the gap between Salesforce administration and DevOps engineering. This role is responsible for the health and strategic oversight of the CI/CD pipeline, ensuring that code and metadata move seamlessly from development to production with minimal friction and maximum stability. As the lead, you will manage the end-to-end release management process, configure the Copado platform, maintain version control (Git) integration, and automate quality gates to ensure high-speed delivery.Key Responsibilities1. Pipeline Management & StrategyDesign & Configure: Build and maintain Copado deployment pipelines across all stages (Dev → QA → UAT → Prod).Environment Sync: Lead "back-promotion" strategies to ensure lower environments remain in sync with Production.Conflict Resolution: Act as the primary point of contact for resolving complex Git merge conflicts during high-stakes promotions.2. CI/CD AutomationQuality Gates: Implement automated Apex testing, static code analysis(PMD/SonarQube), and compliance checks within the pipeline.Automation: Set up CI Jobs to automate repetitive tasks, including metadata backups and scheduled deployments.Tool Integration: Orchestrate integrations between Copado and external tools such as Jira, Slack, and Microsoft Teams.3. Governance & SupportAccess Control: Manage Copado licenses, permissions, and user access levels across various pipeline stages.Release Support: Provide expert technical support to developers and QA teams during critical deployment windows.Documentation: Maintain comprehensive technical documentation for the release process, branching strategies, and rollback procedures.Technical Skills & QualificationsCopado Expertise: Deep proficiency in the Copado platform (Admin/Developer certifications highly preferred).Salesforce Core: Expert understanding of Salesforce metadata, Change Sets, and Salesforce DX (SFDX).Version Control: Mastery of Git-based workflows (GitHub, GitLab, or Azure DevOps).Scripting: Ability to write Apex, CLI scripts, or YAML for advanced pipeline customizations and troubleshooting