Digital Pathology Operations Supervisor

Position Summary The Supervisor, Digital Pathology Operations is responsible for overseeing the daily operations of the Digital Pathology department, ensuring that all areas (slide scanning, image QC, and case distribution) are performing at expected levels and are meeting all goals. The Supervisor has direct line supervision of all Digital Pathology Technicians and Digital Pathology Training Specialists and is responsible for leading routine one-on-ones and quarterly/annual performance evaluations, managing employee schedules, training, and resolving any professional conflicts that may arise. This position troubleshoots any hardware and software issues and work with internal stakeholders and external vendors to achieve a resolution. Also, this position responsible for maintaining department SOPs, Job Aides, and competency courses. They assist with clinical work when necessary, and they may work cross-functionally to implement Digital Pathology solutions and processes across the clinical laboratory. Job Responsibilities Supervises the Digital Pathology Operations team, including training, mentorship, performance management, and goal setting. Partners with Management to resolve interpersonal conflicts when they arise. Schedules employee resources to ensure appropriate coverage and optimize case turn-around-time. Leads team member one-on-ones and monthly team meetings. Ensures all department hardware and software functions correctly and works with internal stakeholders and external vendors to achieve a resolution when necessary. Serves as point-of-contact for external vendors. Serves as point-of-contact for all scanning requests from various departments across the business. Assists in streamlining existing Digital Pathology processes and works cross-functionally to implement new processes across the clinical laboratory. Ensures department metrics are gathered, analyzed, and reported concerning the status of department's operations. Supports compliance to all applicable regulatory and standard requirements (CLIA, NYS, CAP, ISO, etc.). Maintains confidentiality of all patient information in accordance with federal, state, and local guidelines and regulations. Plays an active role in department recruitment efforts, including reviewing resumes, interviewing candidates, and making hiring decisions. Promotes a positive work environment by collaboration, cooperation, sharing of information, and mutual teamwork. Accepts other duties as assigned. Required Qualifications B.S. degree in a scientific discipline (or equivalent work experience). 1+ years of experiences with Digital Pathology systems in a CLIA, NYS, CAP, or ISO regulated environment. Preferred Qualifications Experience with whole-slide imaging in support of histopathology data collection and analysis. Familiarity with histology, IHC using auto-stainers and bright field microscopy. Knowledge of laboratory safety and quality control procedures and regulations. Physical Demands Must possess ability to sit, stand, and/or work at a computer for long periods of time. May have exposure to blood-borne pathogens, extreme temperatures, high noise levels, fumes and bio-hazardous material/chemicals including formalin in the lab environment. Visual acuity and analytical skill to distinguish fine detail. Ability to pass a visual color discrimination test. Training All job specific, safety, and compliance training are assigned based on the job functions associated with this employee. Other This position requires periodic travel and some evenings, weekends and/or holidays.