Clerical Assistant 3

Salary$40,685.00 - $60,714.00 AnnuallyLocationLancaster County, PAJob TypeCivil Service Permanent Full-TimeJob NumberCS-2026-46915-00103DepartmentDepartment of Labor & IndustryDivisionLI WCOA Lancaster OffOpening Date04/09/2026Closing Date4/18/2026 11:59 PM EasternJob Code00103Position Number00197339UnionAFSCMEBargaining UnitA1Pay GroupST04Bureau / Division Code00121350Bureau / DivisionLI WCOA Lancaster OffWorksite Address315 West James Street, Suite 206CityLancaster, PennsylvaniaZip Code17603Contact NameMeshal GhoriContact Emailmghori@pa.govTHE POSITIONAre you eager to start a new chapter in your career? Join the Workers' Compensation Office of Adjudication as a Clerical Assistant 3, where you will have the opportunity to take on exciting new duties providing secretarial support to Workers' Compensation Judges. We are committed to serving those affected by workplace injuries by providing accessible support with patience and accountability. Apply today to become a vital part of our team!DESCRIPTION OF WORKAs a Clerical Assistant 3, you will be tasked with providing essential office support to the Workers' Compensation Office of Adjudication (WCOA) District Office to ensure operations are conducted efficiently. Work involves scheduling hearings and mediations, preparing court rooms both in person and virtually prior to hearing days, and arranging for vendor services according to WCOA policy for interpreters, security guards, and court reporters. You will also be preparing and filing documents, correspondence, and transcripts in digital and hard copy files; typing and formatting decisions; as well as processing and preparing case files related to appealed decisions in accordance with WCOA policies and procedures. You will be utilizing the Workers' Compensation Automation and Integration System (WCAIS) to maintain a caseload, process tasks, and distribute correspondence for claims. This position gives you the opportunity to correspond with the public as you answer questions from external sources or refer them to the appropriate contacts when necessary.Make your career aspirations a reality with us!Interested in learning more? Additional details regarding this position can be found in the position description.Work Schedule and Additional Information:Full-time employmentWork hours are 8:00 AM to 4:30 PM, Monday - Friday, with a 60-minute lunch.Telework: You may have the opportunity to work from home (telework) part-time, upon successful completion of the training period. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Lancaster. The ability to telework is subject to change at any time. Additional details may be provided during the interview.Salary: In some cases, the starting salary may be non-negotiable.You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.REQUIRED EXPERIENCE, TRAINING & ELIGIBILITYQUALIFICATIONSMinimum Experience and Training Requirements:One year as a Clerical Assistant 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); orOne year of moderately complex clerical experience; orAn equivalent combination of experience and training.Other Requirements:You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.You must be able to perform essential job functions.Commonwealth employees who wish to use their seniority rights must apply to the internal posting for their seniority rights to be considered.How to Apply:Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.Failure to comply with the above application requirements may eliminate you from consideration for this position.All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.Veterans:Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many statRequiredPreferredJob IndustriesOther