Account Manager

The Howard Company is the Nation’s leader in drive-thrus, digital displays and menu boards. We are an employee-owned company, celebrating over 70 years of design excellence.Why Work for US?100% Employee-ownedOpportunities for advancement and promotions from withinKnown as a leader in our fieldWork-life balanceWork culture committed to upholding our core valuesGenerous benefit and compensation plansEstablished and growing client baseLeadership team committed to the growth and success of the company and all team membersThe Howard Company is seeking an experienced Account Manager to join our team. This individual will work closely with Sales to satisfy clients’ needs and requests٫ respond to their inquiries in a timely manner and aspire to deliver a positive customer experience. The ideal candidate will have be extremely organized and detail oriented with excellent customer service skills. Responsibilities Include:Build and maintain strong relationships with internal departments and clients.Maintain a detailed understanding of The Howard Company products, services and benefits to the clients.Organize and manage multiples projects among assigned accounts. Act as liaison between client and internal teams, ensuring all questions and concerns are addressed, as well as status updates and changes to keep the project on track.We are looking for a teammate with: Previous account manager/customer services experience required.Experience using ERP & CRM software is highly preferred.Strong communication skills in person, on the phone, and through email.Extremely organized with a can-do attitude.Ability to remain positive and focused within a fast paced work environment.Able to juggle multiple tasks at one time and be able to roll with the punches.Able to work independently but also within a team.