Vice President Claims

Axiom is growing, and we're looking for a VP of Claims Management to lead and evolve our claims organization.This isn't a "keep things running" role.We're looking for someone who can take a solid foundation and elevate how claims actually get done. The ideal candidate will bring more structure, consistency, and performance across our mechanical and home warranty lines.This role sits at the center of operational impact. Success here directly influences loss ratio, customer experience, and overall business performance.Key areas of focus:Improving loss ratio and decision accuracyDriving consistency across the full claims lifecycleReducing cycle time and operational frictionImplementing practical workflow improvements, tools, and reportingJust as important, this role requires someone who can lead experienced teams through change the right way, building trust while raising the bar on performance.This could be a great fit if you:Have led claims teams in a warranty, service contract, or similar environmentHave experience improving performance, standardizing processes, or modernizing operationsKnow how to balance data, process, and people to drive resultsThis is a hybrid role requiring 4 days onsite.