Lead Mitigation Technician
The Lead Mitigation Technician is responsible for inspecting, estimating, and initiating water, mold, and fire damage restoration projects. This role requires strong technical knowledge, client-facing professionalism, and accurate documentation skills.
Key Responsibilities:
- Inspect residential and commercial properties for water, mold, and fire damage
- Develop accurate scopes of work and cost estimates
- Meet with clients onsite to explain findings and recommended restoration services
- Assist clients with insurance claims and required documentation when applicable
- Obtain signed work authorizations and necessary paperwork
- Maintain detailed job notes, photos, and project documentation
- Coordinate with internal mitigation teams to ensure timely project execution
- Ensure compliance with industry standards, safety guidelines, and company protocols
Qualifications:
- Strong knowledge of water, mold, and fire damage mitigation and restoration standards
- Experience in restoration, construction, or a related field preferred
- Experience with Dash, MICA, or Mitigate software is a plus
- IICRC certifications preferred but not required
- Excellent communication and customer service skills
- Strong attention to detail and organizational abilities
- Comfortable working in the field and interacting with clients onsite
Education & Experience:
- High school diploma or GED required
- Technical training in restoration, construction, or related field preferred
- 2+ years of restoration, mitigation, or related experience preferred
Physical Requirements:
- Ability to lift up to 50 lbs
- Ability to stand, bend, and move for extended periods
- Comfortable working in environments affected by fire, water, or mold damage
Compensation & Benefits:
- Performance-based bonus and commission opportunities
- Company vehicle and fuel card provided
- IRA with company match
- PTO and health benefits
Additional Requirements:
- Valid driver’s license with a clean driving record
- Background check required
- Ability to work flexible hours as needed
- Must be authorized to work in the United States
Pay: $25.00 - $31.00 per hour
Expected hours: 40.0 per week
Benefits:
- Health insurance
- Life insurance
- Professional development assistance
Work Location: In person