Outbound Web Agent_Seasonal

OverviewWe are seeking talented OUTBOUND WEB SALES REPRESENTATIVES for our remote Orkin Customer Contact Center. The role requires working a flexible schedule, including days, evenings, weekends, and holidays.Work SchedulesShifts vary Sunday – Saturday from 8 am – 10 pm EST.Must attend training Mon-Fri from 9 am – 6 pm EST.Must reside in the continental United States.ResponsibilitiesProvide world-class customer service and inbound phone sales to customers.Answer questions from prospective customers regarding Orkin services.Build rapport and handle objections within a conversational call flow.Close pest control sales via telephone and schedule the initial service.Work remotely from your home office with a minimum 100 Mbps upload/50 Mbps download high-speed internet connection.Support field peak season starting around February.Manage customer relationships to ensure best-in-class service, identifying cross-selling and up-selling opportunities.Utilize gamification methods to measure performance and increase engagement.We OfferLead generation strategy that brings buyers directly to you.Four-week quality training program to build skills and knowledge.Variety of schedules, including nights, weekends, and holidays.Competitive pay and incentives – hourly pay plus commission; average earnings 50-65 k annually.401(k) plan with company match and employee stock purchase plan.Employee discounts, tuition reimbursement, and dependent scholarship awards.QualificationsHigh School or GED.1–2 years of sales experience; direct or phone sales in a call center preferred.Completion of a Culture Index assessment.Verification of internet speed and ability to pass a computer assessment.We will consider all qualified candidates for employment in a manner consistent with the requirements of applicable federal, state and local law.Work From Home RequirementsAppropriate, private or semi-private home office free of distractions.Desk, chair, adequate lighting, and minimal background noise.Minimum 100 Mbps download/50 Mbps upload high-speed internet with hard-wired connection.Must reside within commuting distance of the greater St. Louis, MO metro area.What You'll NeedExcellent interpersonal and communication skills.Basic computer skills and proficiency in Microsoft Office.Ability to thrive in a high-volume role.Strong organizational skills and efficient time management.Completion of the Culture Index Survey is encouraged.Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer.J-18808-Ljbffr