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ServiceNow Developer - SPM
Charlotte, NCMarch 20th, 2026
Role Description This position will be responsible for the configuration and development of the ServiceNow platform. The primary focus of this role is Strategic Portfolio Management (SPM/Formerly ITBM), however this position will also be assigned work on other ServiceNow modules where applicable. Role Objectives • Configures and develops the ServiceNow platform based on business requirements • Partners with the ServiceNow Architect and business analysts to transform ServiceNow business requirements into a viable solution. • Implements integrations with other Client systems/applications using API, Integration Hub, and other integration methods • Manages Update Set creation and migration. Performs code promotion between environments, following the Client Global IT Change Management process. • Performs unit testing prior to turning the solution over for User Acceptance Testing (UAT) • Creates and maintains technical documentation. Qualifications and Skills • 5+ years of ServiceNow development experience, with two years of experience in SPM [Formerly ITBM] . • Experience with ServiceNow development tools such as workflow, flow designer, business rules, scripts, and Access Control List (ACL) rules • Knowledge of Agile development methodologies • Experience working in a global setting • ServiceNow certification • Excellent communication skills (both written and verbal) • Strong analytical and problem-solving skills • Ability to quickly learn new concepts and functionality
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