Sales Account Manager

Source Vital Apothecary is seeking a Sales Account Manager to nurture and grow customer relationships. This role will primarily focus on our wholesale partners, guiding them from onboarding through long-term account success and loyalty program growth. This role is ideal for someone who is passionate about consultative sales, customer education, and building lasting business relationships. Even better if you have experience with the wellness industry, including skincare, body care and aromatherapy.The Sales Account Manager will play a key role in achieving our sales growth goals by providing personalized support to current and prospective wholesale customers through phone, email, and in-person consultations. We’re looking for someone who is energized by educating customers on our skincare, body care, and aromatherapy products; confidently recommending product protocols and regimens; and using strong catalog knowledge to help accounts choose the best solutions for their business and clientele.JOB RESPONSIBILITIESHandle inbound inquiries from current and potentially new customers via phone and emailPerform outreach to current client base to notify of new promotions, products, and offeringsUnderstand customer needs and make proper recommendations based on product knowledgeResearch accounts and make proposals to current client base to further their offerings and product usageRun and analyze reports to better drive increased salesConsult in-person with customers who come into our Beauty Market (showroom)Attend and participate in the company’s marketing team strategy sessionsHelp develop new ways of driving salesAssist with the creation of new marketing materialTrack daily, monthly, and annual sales performanceAssist with retail customers, as neededREQUIRED SKILLS & QUALIFICATIONSExcellent verbal and written communications skillsPersuasive and goal-orientedSelf-motivated and self-directedStrong phone presenceAbility to troubleshoot, “think on your feet”, and find solutions to problemsStrong listening and presentation skillsHigh attention to detailAbility to multi-task, prioritize, and manage time effectivelyExperience working with Microsoft Office (Word, Excel, Powerpoint)PREFERRED SKILLS/EXPERIENCEExperience working one-on-one with clients in a consultative, sales environmentExperience in the wellness industryEcommerce (Wordpress, Shopify, Big Commerce, Amazon, etc)Accounting Platforms (Quickbooks)Job Type: Full-timeBENEFITSEmployee discountPaid time offWork Location: In person