Business Systems Manager

JOB MISSIONPacific Lifestyle Homes is seeking a Business Systems Manager responsible for the administration, optimization, and strategic development of the company's ERP system and related business applications. This role ensures that core systems effectively support financial and operational processes across the organization.JOB RESPONSIBILITIESERP & Systems OwnershipAdminister and maintain ERP system, including configuration, workflows, and user accessEnsure system reliability, performance, and data integrityOwn how core business processes are executed within systemsBusiness Process ImprovementPartner with cross-functional teams to evaluate and improve workflowsTranslate business needs into scalable, system-enabled solutionsLead initiatives to streamline and standardize processesReduce reliance on manual workarounds and improve system utilizationProject Management & System ImplementationsLead planning and execution of system-related projects, including:ERP implementations and upgradesNew module rolloutsSystem integrations and enhancementsDefine project scope, timelines, and priorities in coordination with stakeholdersManage cross-functional project teams and external vendorsEnsure projects are delivered on time, within scope, and aligned with business objectivesDrive user adoption and ensure successful transition to new processes and systemsCross-Functional CollaborationAct as a trusted partner to Finance, Construction, and Purchasing leadersFacilitate alignment between business needs and system capabilitiesCommunicate effectively with both technical and non-technical stakeholdersInfluence adoption of improved processes and tools across the organizationSystems Integration & Data FlowManage integrations between ERP and other business systemsEnsure accurate, consistent data flow across platformsTroubleshoot and resolve system and interface issuesData Integrity & GovernanceEnsure data is accurately entered and consistently structured at the sourceEstablish and enforce standards for system usage and data inputPartner with BI/data team to support downstream reportingVendor & System ManagementServe as primary contact for ERP and application vendorsLead vendor coordination for implementations, upgrades, and issue resolutionEvaluate and recommend tools to improve operational efficiencyUser Support & TrainingProvide system training and ongoing user supportDevelop documentation and promote best practicesDrive increased adoption and effective use of systemsQUALIFICATIONSExperience7–15+ years of experience in ERP systems, business systems, or applications managementExperience in construction, homebuilding, or job cost environments strongly preferredDemonstrated experience leading system implementations or major system enhancementsExperience managing cross-functional projects and working with external vendorsProven track record of improving business processes through system solutionsCore CompetenciesBusiness Process & Operational AcumenStrong understanding of Finance and Operations workflowsAbility to identify inefficiencies and implement practical improvementsProject Management & ExecutionStrong ability to plan, prioritize, and execute complex initiativesExperience managing multiple projects and stakeholders simultaneouslyResults-oriented with strong follow-through and accountabilitySystems & Technical CapabilitySolid understanding of ERP systems, data structures, and integrationsAbility to troubleshoot issues and translate technical concepts into business termsInterpersonal & Communication SkillsStrong ability to work across departments and build relationshipsEffective communicator with both technical and non-technical audiencesInfluence & Change ManagementAbility to drive adoption of improved processes and systemsComfortable challenging existing practices and leading changeOwnership & InitiativeProactive and self-directed with strong accountabilityTakes full ownership of systems environment and outcomesSuccess MeasuresSystem-related projects are delivered effectively and adopted successfullyERP and related systems are stable, reliable, and well-utilizedBusiness processes are increasingly standardized and system-drivenData is accurate and trusted across the organizationCross-functional teams view this role as a strong partner and leaderBENEFITSCompany supported medical, dental and vision benefits for employees and familiesParticipation in our 401(k)-retirement savings plan with Company contributionsNew home discount120 hours of paid time off for the first yearSeven paid holidaysPaid volunteer hoursEmployee Recognition ProgramEmployee Referral Bonus - Up to $1,000Engaging company culture – Including our annual "Ferris Bueller's Day Off"And much more!WORK ENVIRONMENTWe are an in-person culture with a core work schedule of 8:00am – 5:00pm, including a required daily morning huddle that begins at 8:00am in-office.Our dress code and appearance policy reflect our commitment to professionalism and our dedication to maintaining a premier standard as a homebuilder.We are proud to be an Equal Opportunity Employer.J-18808-Ljbffr