Quality Engineering Coordinator

Founded in 1999, Access Laser is a leader in designing and manufacturing high-end CO2 lasers. We are a rapidly growing company, experiencing double-digit revenue growth in recent years. We provide leading-edge gas-discharge-excited laser technologies to global industries in the medical, semiconductor, electronic, manufacturing, and scientific development R&D markets. We focus on creative designs that match our customers’ applications and solve difficult problems with innovative solutions. We strive to provide a challenging and supportive environment where team members are encouraged to go beyond ordinary thinking and challenge the normal with the truly ingenious. Our team is our greatest asset and supporting their career development is the greatest investment we can make in our future. In October 2017 we became a member of the TRUMPF Group, the world’s largest manufacturer of lasers and laser systems. Although we have retained the agility and flexibility of a small company, both our business and our employees now have access to new opportunities for growth. Access Laser Company is seeking a full-time Quality Engineering Coordinator to work with the Quality Team to support the production of laser systems. Primary Duties: Manage processes with Enterprise Resource Planning / Product Lifecycle Management transactions, including: Facilitate and transact material that needs to be returned to vendors (RTV) Transact Nonconformance Reports, Nonconforming Material Report, and Rework work orders Create Change Requests or Engineering Change Orders to address identified quality issues Support Inspection in managing outsourced calibrations for tools and equipment (i.e., schedule, quote, ship, purchase requisitions, etc.) Manage Nonconformance Report and Material Review Board processes including: Track and document NCRs through the NCR life cycle (Review, containment, corrective actions, and disposition) Initiate and manage stock purges to segregate nonconforming materials Oversee NCR and MRB data to ensure comprehensive quality reporting. Escalate critical observations to Management Lead weekly MRB team meetings to review current NCRs Manage MRB location and access to MRB cage (part check-in/check-out) Develop MRB workflows as required per disposition type Assist in the development and growth of the Quality Management System, including: Update existing or developing new, quality and process documents Conduct internal process/product audits and create audit reports with supporting documentation Review reports from internal and external audits to identify areas where improvements can be made Report quality issues to production managers and other stakeholders Initiate and coordinate quality-related data from production, service or process improvement activities and reports these data using statistical techniques Other duties and responsibilities as assigned. Standard Job Requirements: Associate’s degree in Quality Assurance or equivalent relevant experience Over 3 years of experience in a quality role in a manufacturing environment Experience in using PLM and ERP systems, especially in NCR, DMR, RTV transactions Familiarity with Material Review Board (MRB) processes and handling of nonconforming materials Experience creating documented work instructions and other quality related process documents Excellent verbal and written communication skills Ability and desire to work in collaborative team environments Strong knowledge of Microsoft Office applications Highly Desirable Additional Skills/Experience: Bachelor’s degree in Quality Assurance or equivalent relevant experience Ability to develop and administer quality related projects Audit experience is a plus, though not required Ability to assist in developing and reporting KPIs and other quality data metrics Why work for us At our core, we are an idea company, which is driving expansion and tremendous revenue growth. We are customer driven and design application specific products which fit the individual needs of our customers. This requires highly motivated and dedicated teams. You will have the opportunity to be innovative in your work as we are constantly evolving our products and solving new problems with our customers. We owe our success to our people. We take great pride in investing in our team and strive to continually grow and improve our company and culture. We love what we do. Our goal is to go above and beyond for each other and our customers. Our teams are creative, smart and talented, which makes each project exciting. You will have plenty of guidance and support to help us continue moving our impactful technology to the next level. TRUMPF, our parent company, shares the same core values, and supports both our team and our drive for continuous innovation in laser technology. We are proud to be part of one of the largest technology companies led by a woman. Things we love here: Opportunity to work in a brand new, state-of-the art facility. Great benefits including medical/dental/vision, short- and long-term disability insurance, life insurance, and 401K with a match Flexible spending account 17 days of PTO per year, and PTO increases with tenure Eight paid holidays We support learning and have educational assistance programs Fitness reimbursement All employees are eligible for profit sharing in addition to their base pay Strong commitment to COVID prevention for all employees Stocked kitchen with complimentary snacks Focus on work-life balance to promote success in and out of the workplace Family-oriented team events Free parking We are an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or other classes protected by law. We are committed to providing opportunities to all qualified individuals. If you need assistance completing our online application due to a physical or mental impairment, please email jobs@accesslaser.com or call 425-382-2217.