Customer Engineering Program Manager
About the role This position focuses on managing the technical integration and deployment of ultrasound solutions for our enterprise clients. You will serve as the primary bridge between customer needs and our internal engineering teams to ensure successful product implementation.
Key facts Location: California - Hybrid Engagement: Full-time
What you'll do Coordinate technical workflows between external health system partners and internal product teams.
Oversee the end-to-end lifecycle of customer-specific technical integrations.
Translate complex clinical and technical requirements into actionable engineering tasks.
Monitor deployment progress to ensure adherence to timelines and quality standards.
Troubleshoot integration hurdles and facilitate communication between stakeholders.
Requirements Proven experience in program or project management within a technical or engineering environment.
Ability to interface effectively with both clinical end-users and technical software teams.
Strong understanding of medical imaging technology or healthcare software ecosystems.
Demonstrated success in managing complex, multi-stakeholder technical projects.
Excellent communication skills for translating technical constraints into business solutions.
Skills & tools Technical project management methodologies.
Experience with medical software or ultrasound imaging platforms.
Proficiency in cross-functional collaboration tools.
Practical notes This role follows a hybrid work model requiring at least two days per week in the office.
Benefits include 100% medical, dental, and vision coverage starting on day one, a 401(k) plan with immediate vesting, and flexible paid time off.
The company provides annual HSA funding and parental leave support.
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