Operations Assistant

Job Description Anders Group is looking for an organized, detail-oriented Operations Assistant to support our payroll, billing, and back-office operations teams. This role plays a critical part in ensuring our healthcare professionals are paid accurately, our client information is maintained properly, and our internal systems remain organized and compliant.The ideal candidate enjoys working behind the scenes to keep processes running smoothly, solving problems, and supporting multiple departments. This person will become an expert in Anders Group's payroll, billing, and operational processes while providing exceptional service to both internal and external stakeholders.What the Operations Assistant does every day:What the Operations Assistant does every day:Support payroll and billing operations to ensure accurate and timely processing for travelers and clientsMaintain employee and client information across ADP, Salesforce, and other business systemsSolve payroll questions and issues while providing outstanding customer serviceAssist with audits, reporting, compliance, and special projects that help keep the business running smoothlyYou should apply if you are good at the following:You enjoy working with details and making sure information is accurateYou are comfortable learning systems and technologyYou have strong customer service and communication skillsYou can manage multiple priorities and stay organizedYou enjoy solving problems and finding answersYou should seriously consider applying if any of the following applies to you:You are the person others come to when they need help figuring something outYou take pride in keeping things organized and accurateYou enjoy learning new processes and systemsDetails are your lifeJob ResponsibilitiesAssist back-office operations including payroll, billing, legal, compliance, and audit-related activitiesDevelop a thorough understanding of Anders Group business processes, systems, payroll workflows, and billing proceduresServe as a primary resource for payroll questions and concerns while providing exceptional customer serviceMaintain accurate employee records in ADP, including new hire setup and updatesAudit payroll information to ensure accuracy and complianceMaintain payroll documentation and ensure records are complete and audit-readyProvide backup support for payroll and billing teams as business needs requireMonitor billing dispute windows and provide reporting to appropriate stakeholdersAssist with creation, maintenance, and accuracy of traveler and client records within SalesforceReview employee and client data to ensure consistency across systemsSupport reporting, audits, and special projects as assignedMaintain confidentiality and accuracy across all systems and processesPartner with internal departments to resolve issues and improve operational efficiencySkillsExperience working in staffing, healthcare staffing, payroll, billing, or operations preferredADP experience preferredSalesforce experience preferredStrong attention to detail and organizational skillsExcellent verbal and written communication skillsStrong customer service mindsetAbility to manage multiple priorities and meet deadlinesProficiency in Microsoft Office, especially ExcelTech savvy and quick learnerTeam player with a positive attitudeJob Benefits:Work Hard, Play Hard Team EnvironmentStable company with successful growth year after yearGreat benefits including medical, dental, and vision insurance401(k)Schedule: Full time, 40 hours per week. Monday through Friday. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.