Intake Coordinator /Case Manager

SummaryAmethyst Consulting & Treatment Solutions, PLLC is seeking a compassionate and detail-oriented Intake Coordinator /Case Manager to join our dedicated team. This role is central to the enrollment process, ensuring a smooth, efficient, and client-centered experience from referral to admission. The Intake Coordinator will support both clinical and administrative functions, collaborate closely with the Chief Operating Officer or designee, and help expand our network of referral sources while upholding regulatory standards.What You'll DoProcess and review all incoming client referrals and coordinate timely follow-upsSchedule appointments and assist clients in completing intake documentationTrack and report on referral source activity using internal systemsVerify insurance eligibility and maintain logs of authorizations and expirationsCommunicate program services and pathways to new clients and stakeholdersCollaborate with the Chief Operating Officer or designee on outreach, marketing, and contract development with insurance providersSupport field staff with community-based information and care coordination during the treatment cycleComplete enrollment, treatment, and discharge paperwork, including research data collectionAssist in maintaining compliance with local, state, and federal regulationsProvide educational materials and case updates to referral sourcesSeek and suggest new marketing strategies and service opportunitiesRepresent Amethyst positively within the provider and community landscape.What We're Looking For Bachelor's degree preferred; equivalent experience consideredMinimum 3 years of experience in intake/enrollment with Medicaid, Medicare, BCBS, Aetna, Tricare, or UnitedExperience working with diverse and underserved populationsStrong verbal and written communication skillsAbility to work independently and collaboratively in a fast-paced environmentDetail-oriented with excellent organizational and time management skillsWorking knowledge of healthcare operations and client management systemsBilingual in English and Spanish is a plusClinical experience is an assetWhat We Offer: Amethyst provides a competitive benefits package that includes:Comprehensive medical, dental, and vision coverageLife insurance and disability insurance401(k) planPersonal time off (PTO)Paid birthdayPaid approved trainings and ongoing developmentDiscretionary bonusesTravel and mileage reimbursement in line with our policiesYou'll be eligible for benefits after completing a 90-day introductory period.Apply today and take the next step in a career where your care makes a difference!