SECURITY LIEUTENANT - HOSPITAL SECURITY

Status: Full Time Shift: Primary Shift: Day shift 08:00 AM - 04:00 PM. Flexibility Required: May include evenings, nights, weekends, and holidays based on operational needs. May participate in rotating shifts to ensure 24/7 security coverage. Exempt: No Other information: Other Information Previous Experience Required: High School diploma required, or equivalent Prefer 1-3 years previous supervisory experience in Security field or customer service Specialized or Technical Education Required: Must attain IAHSS Basic and Supervisor certifications within 3 months of hire into position. Incumbent will be trained as required, attend in-services and meetings as required Must exhibit excellent communication skills (oral and written) Must possess the ability to think on one's feet and make quick decisions Knowledge of restraining, State and Federal criminal codes, universal precautions, PPE, MOAB, etc Physical Demands: Strength: Heavy • Push: Frequently • Pull: Frequently • Carry: Frequently • Lift: Frequently • Sit: Occasionally • Stand: Frequently • Squat: Occasionally • Kneel: Occasionally • Forward Bend: Frequently • Stairs: Frequently • Walk: Constantly Responsibilities: Responsibilities Briefs Security officers on upcoming shift activity Leads and monitors staff assigned to his/her shift. Responsible for monitoring the electronic surveillance equipment Responsible for proximity access control system Assisting Security Manager with annual evaluations of staff, when requested Responsible for initial evaluation training development and written compliance exam for officers assigned to his/her shift Responsible for monitoring required license and certificates of officers assigned to his/her shift Monitor recertification in required courses, when requested Participate in interviews with applicants and make recommendations to Security Department leadership, when requested Inspects uniforms and notes any discrepancies Gives officers post assignments and schedule for meals/breaks, when requested Inspects radios for operation problems Interacts with Nursing Supervisor to resolve problems Inspects security equipment and video surveillance equipment and reports problems to Security Department leadership Supervises work of Security Sergeant, Officers, Dispatchers assigned to his/her shift, when requested. In addition, resolves any shift problems or conflicts Is responsible for ensuring adequate staff daily and report any issues to Security Captain Is flexible and able to work when shifts are short of personnel Is responsible to assist Security Department leadership in the preparation of monthly shift schedules, when requested Reviews shift reports and follows up with officers to ensure compliance with shift requirement Encourage personnel to keep lines of communication open and to provide security personnel with opportunities to discuss issues and concerns Participates in formal disciplinary actions against security personnel, when requested Participates in training programs as directed by the Security Department leadership Completes reports as requested in a timely manner Recommends operational improvements to Security Department leadership Attends meetings and conducts in-services as directed Conducts security patrols and other duties in rotation with officers on each shift Monitors security forms and equipment inventory to ensure that sufficient quantities are available Is open and accessible to personnel under his/her supervision Fairly/consistently enforces all hospital and departmental policies and procedures Sets a positive example for personnel to follow Has the ability to communicate effectively through writing skills Has the ability to communicate effectively orally Discusses problems/concerns with Security Department leadership Shows competency in applying correct and effective crises prevention and intervention techniques Shows competency in understanding distinctions between administrative and clinical seclusion and restraint Shows competency in varying interaction techniques based on age of patient Shows competency in performing "Morgue Access" and "Release of Bodies" according to training guidelines Shows competency in performing :Patient Valuable Collection" according to training guidelines Supervises after hour courier functions, as needed Performs all other duties as assigned Follows North Oaks Health System's compliance programs and all federal and state regulatory guidelines Ensures reports are written in a timely manner and proper follow-up conducted Ensures vehicle maintenance checklist is completed and deficiencies reported and/or corrected Ensures valuable are accounted for and secured upon receipt Examples of specific decision routinely made Analyzes incidents and decides action to be taken Evaluates current environment, activity or emergency room, weather conditions, crime, stats, census, PEC/OPC, etc. and directs staff accordingly Releases valuables to non-family members or next of kin Disposition of remains Reviews reports for accuracy and offers suggestions, improvements, etc.