Systems Administrator

Knowledge Services is currently seeking a skilled Systems Administrator for Disability Determination Services (DDS). The position is critical in ensuring that the systems used by all staff within the agency operates effectively and efficiently. This role also serves as the primary local security officer for the DDS. The position works with users to troubleshoot daily system problems and works with various federal officials to manage the network, servers, and attached peripherals. The position handles hardware and software issues, and various applications including BI, print and correspondence and imaging. Work Location: Fully on-site in Winthrop, MaineHours: Monday-Friday 8AM-5PM (40-hour work week)ResponsibilitiesCOMPTIA A+ Certification preferredKnowledge of FISMA Standards, NISTCSF standards, and CISA standardsM365 (MS Office), OneDrive, One Note, SharePoint, TeamsBusiness Intelligence software such as SQL queriesMS PowerShellSystem Center Configuration ManagerMicrosoft Active Directory, group policy administratorNew user set up, configuration and assignment of roles/tasks within several programs including Systems Access management (SAMs), Disability Case Processing System (DCPS)Setup and installation of user laptops, services, printersMaintain access auditsProvide network supportEnsure user education of security standards is completed regularlyManage and communicate with building controlSystems Intrusion Monitoring (Splunk)QualificationsKnowledge of FISMA Standards, NISTCSF standards, and CISA standardsNetwork supportSystem securityHardware and software troubleshootingMinimum Education LevelAssociate's Degree To find out more about Knowledge Services, please visit our website at www.knowledgeservices.comKnowledge Services is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application or hiring process, please contact TalentHR@knowledgeservices.com.