Sales Manager in Training - Hudson Valley Area
Sales Manager in Training - Hudson Valley AreaYonkers, New York, United StatesAre you a results-driven leader who thrives on developing high-performing teams and delivering exceptional guest experiences? Join Factory Direct Enterprises LLC, one of the largest licensees of Ashley Furniture, and take your leadership career to the next level. With competitive compensation, a culture focused on growth, and a strong support system, this is your opportunity to make a lasting impact. Join a team honored by Furniture Today as one of the Best Places to Work in Furniture for 2025.FDE represents Ashley, the number one selling furniture brand in the world and the leading retailer of furniture and bedding in the United States.We offer one of the most comprehensive compensation and benefits packages in the industry:Base salary ranging from $60,000 to $70,000, depending on experience and store assignmentAnnual bonus opportunities with the potential to earn up to $72,540 additional pay, based on performance and company successPaid 13-week training program through the Ashley Sales AcademyQuarterly and annual performance awards401(k) plan with company matchPaid time off, holiday pay, and a paid day off for your birthdayMedical, dental, and vision insurance with plans starting at $25 per weekEmployee discounts on Ashley productsReferral bonuses of up to $1,000 for successful candidate referralsAt FDE, we foster a culture of accountability, growth, and recognition. We actively seek employee feedback and invest in meaningful programs to support our team and communities:Hope to Dream: Every mattress purchase helps provide beds to children in needGive a Day: One paid day annually to volunteer with an approved nonprofit organizationCorporate Chaplains: Confidential support for personal, family, and wellness mattersLife Resources: Quarterly wellness events on finance, relationships, and healthTeam Member Relief Fund: Financial support for unexpected life eventsSmartDollar: Free financial education and budgeting platform for employeesYour Role: Sales ManagerAs a Sales Manager, you will be responsible for leading, developing, and managing the performance of the sales team. You will create a culture of accountability and success, focusing on driving KPIs, guest satisfaction, and overall store performance. You will lead by example on the sales floor, ensuring team engagement and alignment with company goals and values. You will have a designated 'Home Store' at one of our Hudson Valley locations; Poughkeepsie, Yonkers, Middletown, Kingston, Mohegan Lake - with the expectation for you to be flexible in working location according to meet the business need.Key ResponsibilitiesSales Leadership and CoachingLead and execute FDE's seven critical sales leadership processesManage team staffing levels to align with traffic and sales volumeSupport the onboarding and development of new team membersCoach and performance manage associates to achieve sales excellenceOversee consistent execution of the Ashley Proven Sales ProcessGuide prospecting and follow-up to build a strong pipeline of customersEnsure sales practices meet company compliance and quality standardsMaintain a consistent presence on the sales floor to coach and support staff (Position to Impact)Leadership DevelopmentApply leadership tools and best practices in daily managementAttend required training including leadership development and product/vendor sessionsMentor future leaders including Assistant Managers, Coaches, and Managers-in-TrainingDaily Operations and MotivationLead energizing morning huddles and coaching scrimmagesAssign team opportunities and participate in guest interactionsReview and manage staffing-to-traffic ratios and store KPIsSales and Performance MetricsAchieve store sales budgets based on store tierImprove sales KPIs including close rate, sales per guest, and average ticketMonitor and drive success across categories such as protection plans, sleep products, and financingTrack Net Promoter Score (NPS) and Total Piece Exception RateOperational ExcellenceEnsure all activities align with the company's mission, values, and operational standardsParticipate in weekly "Perfect Store Visit" meetings to review store readiness and performanceMaintain a clean, organized, and guest-ready showroom environmentSchedule RequirementsFull-time, minimum of 45 hours per week including weekendsAvailability during holiday periods and business-critical datesTwo scheduled days off per week, with exceptions during peak periodsRegular, in-person attendance at the assigned store location is requiredQualificationsHigh school diploma or GED required; associate or bachelor's degree preferredPrevious leadership experience in a fast-paced retail environmentStrong ability to coach, lead, and drive performance through othersEffective communicator with strong interpersonal and motivational skillsAbility to foster teamwork and build strong internal relationshipsHighly organized with the ability to adapt to changing prioritiesProficiency in Microsoft Office (Word, Excel, PowerPoint); ability to learn company systemsJob TypeFull-timeBenefitsHealth insuranceDental insuranceVision insuranceLife insurancePaid time off401(k) with employer matchEmployee discountPaid training program