LSC Campus Card Coordinator

Position DetailsJob Title LSC Campus Card Coordinator Position Number 8100712 Work Modality Fully In-Person Is this request for the creation of a new Position (or the modification of an existing Position) to temporarily support the WorkDay ERP? NO Job Category University Staff Job Type Full-Time FLSA Status Non-Exempt Campus Rogers Park-Lake Shore Campus Department Name CAMPUS CARD OFFICE Location Code CAMPUS CARD OFFICE (04503A) Is this split and/or fully grant funded? No Duties and Responsibilities1. Responsible for managing the day-to-day operations of the Card Officeincluding ensuring supplies are fully stocked (at both campuses).2. Hires, trains, schedules and supervises student employees at both campuses.3. Provides prompt and courteous customer service to all patrons seeking assistance in writing, in person and by telephone.4. Provides maintenance on Campus Card equipment located throughout campus.5. Regularly withdraws and deposits funds from transaction machines on campus with security.6. Responds to inquiries and resolves discrepancies; determines appropriate corrective actions within established guidelines and refers for action as appropriate.7. Clearly understands policies and procedures, both financial and academic, of the University in order to provide information to students; remains in contact with appropriate University departments for up-to-date information.8. Maintains the website and any updates to publications distributed by the Card Office.9. Performs other related duties and projects as assigned by the Manager.10. Confidentiality of all employee and students records are maintained.Minimum Education and/or Work ExperienceCollege degree and at least one year of customer service, preferably with cash handling experience.QualificationsMust be able to perform each essential duty satisfactorily. Must have demonstrated ability to prioritize and manage multiple tasks.Must have excellent customer Service. Ability to manage difficult or emotional customer situations calmly; respond promptly to customer needs as well as requests for service and assistance.Ability to read, write and comprehend basic instructions, short correspondence, and memos. Excellent verbal and diplomatic skills are critical.Must have basic math skills.Ability to apply common sense understanding to carry out written or oral instructions. Ability to problem solve.Certificates/Credentials/Licenses* CS Gold/CBORD Software (preferred).* MicroSoft Office (Word, Works, Excel, Power Point, etc.), Basic Internet Applications, PeopleSoft Software.Computer SkillsAbility to use MS Office, e-mail and other office automation systems.Supervisory Responsibilities Yes Required operation of university owned vehicles No Does this position require direct animal or patient contact? No Physical Demands Standing Working Conditions Heating Open Date 04/23/2026 Close Date Position Maximum Salary or Hourly Rate $25.60/hr Position Minimum Salary or Hourly Rate $23.40/hr Special Instructions to ApplicantsAs a Jesuit, Catholic institution of higher education, we seek candidates who will contribute to our strategic plan to deliver a Transformative Education in the Jesuit tradition. To learn more about Loyola University Chicago's mission, candidates should consult our website at www.luc.edu/mission/. For information about the university's focus on transformative education, they should consult our website at www.luc.edu/transformativeed.About Loyola University ChicagoFounded in 1870, Loyola University Chicago is one of the nation's largest Jesuit, Catholic universities, recognized for its academic excellence, commitment to community engagement, and leadership in sustainability. A Carnegie R1 research institution, Loyola leverages its status as one of an elite group of universities with the highest level of research activity to advance knowledge that serves communities and creates global impact. With 15 schools, colleges, and institutes-including Business, Law, Medicine, Nursing, and Health Sciences-Loyola operates three primary campuses in the greater Chicago area and one in Rome, Italy, that provide students a transformative, globally connected learning experience. Consistently ranked among the nation's top universities by U.S. News & World Report, Loyola is a STARS Gold-rated institution that is ranked as one of the country's most sustainable campuses by The Princeton Review and has earned distinctions from AmeriCorps and the Carnegie Foundation for its longstanding record of service and community engagement. Guided by its Jesuit mission and commitment to caring for the whole person, Loyola educates ethical leaders who think critically, act with purpose, and strive to create a more just and sustainable world.Loyola University Chicago strives to be an employer of choice by offering its staff and faculty a wide array of affordable, comprehensive, and competitive benefits. To view our benefits in detail, click here.Loyola adheres to all applicable federal, state, and/or local civil rights laws and regulations prohibiting discrimination in private institutions of higher education. Please see the University's Nondiscrimination Policy.