Quality Control Team Lead (ID #499971)

Quality Team LeadThe Quality Team Lead is responsible for leading quality assurance and quality control activities in a high-volume manufacturing environment for cloud infrastructure products (servers, storage, and rack solutions). This role ensures compliance with customer-specific requirements (hyperscalers), industry standards, and internal quality systems, while driving continuous improvement, reliability, and operational excellence. The position supervises a team of quality technicians and works closely with production, engineering, and supply chain to resolve issues quickly and prevent recurrence.Key ResponsibilitiesLead, train, and supervise quality technicians and inspectors in daily operations.Oversee incoming, in-process, and outgoing inspections for server and system-level products.Ensure compliance with customer requirements, including hyperscaler specifications and data center reliability standards.Drive rapid containment, root cause analysis, and resolution of quality issues impacting production or customers.Lead structured problem-solving activities using 8D, 5 Whys, Fishbone, and similar methodologies.Partner with Manufacturing Engineering and Test Engineering to improve yields, reduce defects, and enhance process capability.Monitor key quality metrics (FPY, DPPM, RMA, yield) and implement actions to meet targets.Ensure proper use, calibration, and maintenance of inspection and test equipment (CMM, gauges, functional testers).Support and lead internal/external audits, including customer audits and ISO compliance.Maintain compliance with ISO 9001 and customer-specific quality requirements (e.g., OCP standards if applicable).Drive continuous improvement initiatives (Lean Manufacturing, Six Sigma, 5S) focused on defect reduction and efficiency.Escalate critical quality risks and communicate effectively with management and customers when needed.Develop team capability through coaching, training, and performance management.Additional ResponsibilitiesExperience working in EMS or high-volume electronics manufacturing preferred.Strong knowledge of PCBA, system integration, and functional testing processes.Familiarity with failure analysis, burn-in, and reliability testing is a plus.Proficient in ERP/MRP systems and quality data analysis tools.Strong attention to detail with the ability to manage multiple priorities in a fast-paced environment.Effective communication skills in cross-functional and customer-facing scenarios.Qualifications2+ years of experience in quality within electronics or server manufacturing environment.2 years of leadership or supervisory experience.Strong knowledge of quality systems (ISO 9001 required; experience with OCP or hyperscaler standards is a plus).Ability to read and interpret engineering drawings, BOMs, and test specifications.Experience with inspection tools and electronic test equipment.Solid understanding of SPC and data-driven decision-making.Proficiency in Microsoft Office (Excel required; data analysis skills preferred).Working ConditionsFast-paced manufacturing environment (server / rack integration lines).May require standing, walking production lines, and supporting multiple shifts.Occasional overtime and on-call support for critical production issues.