Downtown Restaurant Manager

Restaurant Manager | St. Petersburg Yacht ClubLocation: Downtown location (11 Central Ave. St. Petersburg, FL)Schedule: Full-Time | Wednesday - Sunday (3:00 PM - clubhouse closing) hours may vary depending on the day of the weekStatus: Full-Time, ExemptTarget Start Date: May 2026Application Deadline: TBDReporting to: Food & Beverage DirectorSalary: NegotiableWhy Join SPYC?This is a unique opportunity to join a historic institution at a pivotal moment. The incoming Restaurant Manager will play a critical role in shaping the future of our facilities and service culture. We offer a competitive salary, benefits, and a path for professional advancement within the Club.Position OverviewThe St. Petersburg Yacht Club is seeking a sophisticated, high-energy Restaurant Manager to lead our diverse à la carte dining operations. Overseeing three distinct outlets-ranging from upscale fine dining to casual and high-volume outdoor service, this role is responsible for an annual revenue of $4M and a dedicated team of 30+ staff members.We are looking for a leader who is not just a manager, but a visionary ready to evolve with the Club and set the standard for the future of our hospitality department.The Three Pillars of Your Portfolio The 1909 Grille Restaurant (Refined Casual): A focus on refined "Steps of Service," wine knowledge, and high-touch member recognition.* The Heritage Lounge (Casual): High-volume, high-energy environment requiring quick thinking and efficient floor management.* The Tiki/Deck (Outdoor): Managing seasonal surges, craft cocktail consistency, and a fast-paced team.Key Responsibilities* Operational Excellence: Direct evening operations across three dining outlets, ensuring seamless "Steps of Service" are executed in every environment.* Operational Control: Full P&L responsibility for floor labor and beverage costs. Proficiency in Jonas Club Management is required for daily reporting and member billing.* Talent Acquisition: You will own the full lifecycle of your 30+ person team-from targeting and interviewing to the rigorous training of new hires on SPYC's specific service standards. You will be responsible for fostering a culture of excellence, accountability, and professional growth.* Financial Stewardship: Manage to the budget set forth by the Club with a focus on labor costs, inventory integrity, and revenue growth.* Modernization: Assist the F&B Department in evolving our wine and craft cocktail programs to meet the tastes of a diversifying membership.* Member Relations: Maintain a visible and professional presence on the floor, handling high-pressure situations with the decorum and grace expected in a premier private club environment.Candidate Qualifications* Experience: Minimum 3 years of management experience in a high-volume restaurant or private club setting, backed by 5+ years of deep F&B knowledge.* Technical Expertise: Advanced proficiency in the Jonas Club Management System (preferred) or similar POS platform and the Microsoft Office Suite.* Subject Matter Expertise: Comprehensive understanding of wine pairings, mixology trends, and culinary operations.* Commitment: Must be available to work the core schedule of Wednesday through Sunday, 3:00 PM - closing, with flexibility for club events and the ability to work holidays as required by the Club calendar.* Character: You must possess "The SPYC Standard" - the ability to maintain impeccable decorum and a calm, authoritative presence during the busiest service windows.Operational / day-to-day Responsibilities* The Restaurant Manager is responsible for overseeing the smooth operation of the dining rooms, ensuring that all members/guests receive a high level of service.* The manager works closely with the Food and Beverage Director to manage the team, maintain service standards, and handle guest interactions.* This role includes supervising dining staff, managing seating arrangements, maintaining cleanliness, and addressing any guest concerns to ensure a positive dining experience.* Supervise Dining Room Operations:* Oversee and ensure that dining room operations run smoothly during service hours.* Supervise servers, bussers, hosts/hostesses, and other front-of-house staff to ensure excellent service delivery.* Ensure the dining room is properly set up before service and cleaned and organized after service.* Manage guest seating and maintain flow to minimize wait times and ensure members/guests are seated promptly.* Staff Management & Training:* Assist in training and onboarding new dining staff, ensuring they understand service standards, menu offerings, and restaurant procedures.* Provide guidance to staff during service, offering feedback and support to maintain high service standards.* Monitor staff performance, resolve issues, and report any performance concerns to the Food and Beverage Director.* Encourage teamwork, maintain staff morale, and foster a positive work environment.* Member Service & Problem Resolution:* Ensure guests have an excellent dining experience by attending to their needs, answering questions about the menu, and assisting with special requests.* Handle guest complaints or issues in a professional, calm, and efficient manner, escalating issues to management if necessary.* Ensure that all guests are greeted promptly, served in a timely manner, and leave satisfied.* Coordination with Kitchen & Bar:* Work closely with the kitchen and bar teams to ensure timely and accurate delivery of food and drinks.* Communicate member/guest preferences, dietary restrictions, or special requests to kitchen and bar staff.* Ensure that menu items are available and properly represented on the floor during service.* Assist in managing food and beverage orders to ensure smooth communication between front-of-house and back-of-house.* Quality Control:* Monitor the quality and presentation of food and beverages being served to guests.* Ensure that food and drink orders are correctly prepared and delivered as per customer specifications.* Check the cleanliness and setup of dining tables, ensuring they meet the restaurant's standards.* Ensure that all service equipment, such as cutlery, glassware, and napkins, are clean and well-maintained.* Health and Safety Standards:* Ensure the dining room and all service areas are maintained to high cleanliness and sanitation standards.* Monitor dining staff compliance with health and safety guidelines, including food handling and personal hygiene.* Ensure all safety procedures are followed, including emergency protocols and accident reporting.* Administrative Support:* Assist with tracking reservations and managing waitlists to ensure efficient guest seating.* Help with inventory management and the replenishment of dining room supplies (e.g., napkins, condiments, table settings).* Provide feedback to the Food and Beverage Director on any operational challenges or improvements needed.* Flexible schedule, including nights, weekends, and holidays.* Ability to work in a fast-paced and sometimes noisy environment.* Occasional lifting and moving of furniture or supplies.* Fast-paced environment requiring excellent attention to detail and time management.