Staff Technical Program Manager

Role Description This is a remote role within the United States. Due to FedRAMP requirements, this role requires US citizenship. Regulated environments aren't a checkbox for us—they're how we earn the trust of the most security-conscious organizations and governments in the world. As Staff Technical Program Manager for Regulated Environments, you will lead delivery of new regulated environments on our multi-tenant SaaS platform. FedRAMP High is the current priority. Future environments will follow, each with its own data-residency and sovereignty requirements. On any given day you'll be embedded with Engineering leaders defining evidence sample sets, translating controls into concrete engineering work in JIRA, prepping artifacts for independent assessors, and briefing executive leadership on progress and risk. This is a highly visible delivery role responsible for the successful execution of our regulated-environments strategy. You will be: The central engineering program manager leading delivery of our FedRAMP High authorization and standing up the model to sustain it after go-live. The primary interface between Engineering, Product, and our Compliance team for all matters related to regulated environments. Embedded with Engineering leaders to own and manage engineering evidence gathering, define sample sets, and support technical decisions in preparation for FedRAMP and future regulated-environment audits. Accountable for translating compliance requirements into engineering execution plans, control implementation milestones, and audit-ready evidence pipelines—built once and reused across regimes. Qualifications Be extremely organized, as you will be responsible for coordinating the outputs of multiple Engineering teams. Have a deep understanding of technical program management in a fast-moving technology business, with demonstrable experience specifically within a FedRAMP context. Possess a strong technical understanding of cloud computing (AWS, Azure), hardware architecture, and the end-to-end Software Development Lifecycle (SDLC) from a compliance perspective. Have practical experience implementing NIST 800-53 Rev. 5 controls in cloud-native SaaS architectures, including SSP and POA&M lifecycle support. Build strong cross-functional relationships. This is a people-facing role where the ideal candidate owns requests and outputs, interfacing with multiple cross-functional teams to deliver what Compliance needs. Have deep experience with JIRA, SharePoint, and Confluence, as these are the cornerstone tools for this role. Have excellent verbal and written communication skills, with the ability to clearly and concisely present information to executive leadership. Requirements 5+ years of experience in Technical Program Management in a SaaS or cloud-native company. 3+ years of direct, hands-on experience leading FedRAMP authorization programs (FedRAMP Moderate required; proven implementation and operationalization of FedRAMP High controls in a SaaS environment strongly preferred). Direct experience with cloud computing (AWS, Azure) and the end-to-end SDLC from a compliance perspective. Proven experience with compliance evidence collection, documentation, and audit support. Experience working with agile development methodologies. Strong written and verbal communication skills and the ability to work collaboratively with stakeholders and development teams. Expert knowledge of JIRA, SharePoint, and Confluence. Bachelor's degree in Business, MIS, Computer Science, or a related field, or equivalent professional experience. Benefits Health and wellness coverage: Medical, dental, and vision insurance Disability coverage: Short-term and long-term disability Life protection: Life insurance and Accidental Death & Dismemberment (AD&D) Additional life coverage options: Supplemental life insurance for employees, spouses, and children Flexible spending accounts for health care, and dependent care; limited purpose flexible spending account Financial security: 401(k) Savings and Investment Plan with company matching Time off benefits: Flexible vacation policy Holidays: 8 paid holidays annually Sick leave Parental support: Paid parental leave Employee Assistance Program (EAP) and Care Counselors Voluntary benefits: Legal Assistance, Critical Illness, Accident, Hospital Indemnity and Pet Insurance options Health Savings Account (HSA) with employer contribution