Insurance Agency Manager

We are seeking an experienced Insurance Agency Manager to lead operations, drive sales performance, and ensure exceptional client service across multiple service centers. This is a high-impact leadership role responsible for staff development, compliance, operational excellence, and agency growth.The ideal candidate brings strong knowledge of Property & Casualty insurance operations, proven leadership experience, and a track record of improving performance and profitability.Responsibilities• Oversee daily operations of all Insurance Agency service centers• Ensure team members are properly trained, licensed, and certified• Manage staffing schedules, coverage, and workforce planning• Develop and implement training programs for sales, products, carriers, vendors, and internal systems• Analyze and monitor agency sales metrics; prepare performance reports and implement strategic improvements• Lead sales initiatives, promotions, and revenue growth strategies• Support expansion of existing accounts and acquisition of new business• Perform senior agent duties as needed and stay current on industry trends• Meet with insurance carrier representatives to review programs, negotiate enhancements, and communicate updates to staff• Oversee agency technology platforms including AMS 360 and PL Rater• Ensure compliance with insurance laws, regulations, and internal policies• Direct, coach, and motivate staff to maintain high service standards and minimize errors• Provide regular operational and performance reporting to executive leadershipQualifications• Active Property & Casualty (P&C) Insurance License required• Strong knowledge of insurance agency operations and best practices• Proficiency with AMS 360 and PL Rater required• Proven leadership and team management experience• Strong analytical skills with ability to interpret sales and operational data• Excellent written and verbal communication skills• Strong customer service focus with commitment to quality and client satisfaction• Working knowledge of insurance compliance, laws, and regulations• Ability to manage multiple priorities in a fast-paced environmentWhat We Offer• Competitive compensation and leadership opportunity• Growth-focused, performance-driven environment• Opportunity to shape training, sales strategy, and operational excellence• Collaborative executive partnershipIf you are a licensed P&C professional ready to lead agency operations and drive measurable growth, apply today to take the next step in your leadership career.Equal Opportunity Employer / Disabled / Protected VeteransThe Know Your Rights poster is available here:https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdfThe pay transparency policy is available here:https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdfFor temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf