Help Desk Support Specialist
About the Job:
Startech Networks, Inc. is seeking an experienced Help desk support with US Work Authorization to join our growing team. The successful candidate must possess the knowledge, skills, competencies, and experience requirements outlined below.
The candidate will directly support classified systems in DoD closed areas; as a result, will require a minimum of a Final DoD Secret clearance on the first day in order to perform this work.
Experience with Linux, Help desk, account management (including but not limited to account creation, password resets, setting permissions), supporting secure VTC calls, conducting basic user troubleshooting, software patching and upgrades, system hardening and producing RMF documentation (SCAP checklists and other artifacts), STIGs, data transfers, system deployments (including hardware, operating system, and software installation, maintenance, and upgrades), supporting office equipment such as printers and scanners, and documenting installed applications.
Years of Experience:
2-5 years years of job-related experience
Hours /Days:
Monday – Friday / 8am-5pm