Donor Relations Specialist

At Vitalant, the impact you make doing work that is purposeful, meaningful, and worthwhile is vital. As a member of our non-profit organization, you can be impact-inspired to provide vital clinical services to communities nationwide, vital products to those in need of a donor's generosity, or vital scientific research that advances blood safety worldwide.Work Shift (if Applicable)Shift 1 (United States of America)Job DescriptionVitalant is seeking a Donor Relations Specialist dedicated to making a positive difference. If you are customer-focused and impact-inspired to help others, and making a difference is vital for you, you’ll experience a career built on purpose, an organization created to care, and a team committed to lead – together.Your impact as a Donor Relations Specialist is vital. You will support Vitalant’s life-saving mission by making a GREAT first impression as the face of Vitalant; providing education on various blood and blood product donation procedures; assisting donors with check in and keeping the workflow running smoothly in the center.What To ExpectBase Pay: $18.75 - $19.75 / HourSchedule: Sun & Mon 6:30a-3:30pm; Tue & Wed 12pm-8pm; Thu 9:30am-5:30pm Our comprehensive total rewards support you, your family, and your future with: Medical, dental, and vision insurance 401K + 5% company match Tuition assistance up to $5k per year Free basic life and AD&D insurance Free short-and-long-term disability insurance Paid time off Employee Resource Groups Recognition and perks As a Donor Relations Specialist, You’ll Get To Assist donor services staff by addressing donor questions and monitoring donor wait times. Retain current donors by scheduling their next donation appointment. Educate donors on additional collection techniques to optimize donation opportunities. Administer customer service and marketing survey to donors. Review and enhance frequent donor programs and collection technologies, such as automated, to optimize the donation opportunities. RequirementsHigh School Diploma or GED required One year of customer service experience required Location: 601 Whitney Ranch Drive Suite D20 Henderson, NV 89014Job CategorySales / Community OutreachContact Information: careers@vitalant.orgIf you are impact-inspired to help others, and making a difference is vital for you, you'll experience a career built on purpose, a company created to care, and a team committed to lead - together.