Front Desk Office Manager - Administrative Assistant
We are a boutique law Firm in Newport Beach with a team of 9. We primarily handle law that affects children and their families—Estate Planning, Probate, Trust Administration, Conservatorships, and Wills, Trusts, and Litigation. We are looking for an experienced Front Desk Office Manager and Administrative Assistant who is able to interact well with people, can multitask, and is organized. This position is an integral member of our team who takes control of the front-end client experience by being the first point of contact with the firm, providing general administrative support, and helping us communicate effectively with clients and potential new clients. Ideally, you will have experience as an Office Administrator, Receptionist, Secretary, or Legal Assistant in a law firm, but we are willing to train the right service-minded office professional. We are seeking a highly organized and professional Front Desk Office Manager and Administrative Assistant to work full-time and join our team. The ideal candidate will be organized with problem-solving and analytical data skills. You believe it's important to greet all potential and existing clients with a warm, friendly welcome You answer the phone with a smile You are skilled at communicating with people on the phone, in person, and by email You are a relationship-builder who is comfortable interacting with different types of personalities and all levels of authority, especially individuals in emotional need You see an opportunity for organization where others see a mess You are eager to learn new tasks and computer systems You value doing it right the first time, so you proofread your work and double-check details You know what happens in the office, stays in the office You genuinely care about clients and want to deliver an experience that turns them into raving fans If you fit the role for this key position, please send a cover letter and your resume . Compensation: $20 - $26 hourly Responsibilities: Duties and Responsibilities Front desk receptionist answering phones and transferring calls to the appropriate staff. Greet potential new clients and prepare their consult folder for their meeting with the attorney. Track and manage client engagement and organize client folders. Coordinate and manage client communications and scheduling of meetings with attorneys. Maintain data and notes in CRM and legal software. Track, manage, and organize office supplies. Maintain an organized office environment. Provide timely and effective communication to clients regarding trust replenishments. Assist with payments to third-party vendors. Proficient in Microsoft Office Suite (Word, Excel, Outlook). It's a friendly office where we trust each other and value a work-life balance. We support personal and career development and also have quarterly team-building events. Your experience and/or desire to work in the areas of Estate Planning, Special Needs Planning, Trust Administration, and Probate will add value to our team. We leverage technology and are looking for someone who is comfortable with Microsoft Office and various legal programs. 20-26 Hourly Wage PI802e8efb4b67-25448-39998923